Laptop not booting up properly!
I have a Dell Insiron laptop. Yesterday I was online, but also had Photoshop Elements running. My internet froze up, but everything else was fine. I closed out of my Photoshop and other programs, but the internet wouldn't close despite using Task Manager--->End now.
Anyhoo, I turned off the laptop by holding down the Power button (maybe I shouldn't do that) and now when I turn the laptop back on, I get the normal log-on routine, the password screen comes on so I type in my password, but then my desktop appears with all my icons but it is froze. I can move my mouse around but can't open any files. If I move the mouse down to the start bar I get the hourglass symbol. I don't know what to do!
When starting up the computer, I can press F2 or F12, but all that is practically Chinese to me! What can I do??