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Old 09-24-2005, 06:34 PM   #1
sou
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Default laptop keeps restarting

Ive read a couple of posts on this but none helped me. I have a compaq laptop and it keeps restarting over and over again, before the desktop can load. ive tried to start it on safe mode and e.t.c but no luck. Any ideas on what i can do to fix it?
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Old 09-24-2005, 06:49 PM   #2
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Default Re: laptop keeps restarting

Welcome to the forums first of all.

Hmm, So, something must be wrong with your Windows installation i'd say. By any chance does your laptop have a recovery by pressing a certain button on the keyboard to access a formatting tool to reset the computer and make a new Windows installation?

I'm afraid if it did though, you'd lose all the data on the laptop you had

I'm sure there is a way to back it up though, but I just can't think of any at the moment if you did have important data on it.

Its a very difficult situation. With a PC, it would be rather simple as you'd just fit a new hard drive in with Windows and copy everything over. With a Laptop, you don't really have that freedom.
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Old 09-24-2005, 06:56 PM   #3
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Default Re: laptop keeps restarting

nope laptop doesn't have recovery button on keyboard. Laptop doesn't get past the Windows startup logo, so dont know how i can recover without having access to desktop. Although want to leave recovery as a final resort.
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Old 09-24-2005, 07:03 PM   #4
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Default Re: laptop keeps restarting

Hmm.

What I meant was a special key, which may be F10 for example on the keyboard, depending on the Laptop manufacturer. Many tend to place a recovery program on the hard drive which is nothing to do with Windows, and can fix many problems your Laptop is having.

I'm afraid though, it seems your Windows installation is completly bust, as it may have lost a file, and is just continually resetting since it can't find it.

The only thing I can suggest is a full format and start over, but I don't really want to recommend that if your going to lose files in the process.

I'm sure someone will think of a way that might help you though.
We need some way of getting data off you want, while not in Windows and copying to DVD or CD or another device.
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Old 09-24-2005, 07:11 PM   #5
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Default Re: laptop keeps restarting

I know the special key your talking about, my laptop doesnt have it, i can only recover with CDs. Thanx for your help though, i'll keep checking the forum for new posts.
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Old 09-24-2005, 08:55 PM   #6
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Default Re: laptop keeps restarting

that happened with my pc and i just had to reformat the hardrive. I got all my info by using it as a slave but that doesnt sound like its gonna work.
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Old 09-24-2005, 09:08 PM   #7
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Default Re: laptop keeps restarting

Wonder why don't they put two HD bays in a laptop. My old HP 486 used to have two
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Old 09-24-2005, 11:37 PM   #8
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Default Re: laptop keeps restarting

I'm thinking a bad psu or something like that? but I guess it's a hd issue.
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Old 09-25-2005, 05:56 AM   #9
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Default

If you put your XP cd in the drive can't you select a repair option from there??? Is there anyway you can do a restore from the XP disc??

I've never had to do this, but I'm just thinking of options.

Have you installed anything recently either software or hardware that could have caused this to happen?

I had this happen recently when I tried to install a HP printer onto my HP Compaq laptop and upon reboot it just kept restarting. Luckily I could get into safe mode to do a restore.
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Old 09-25-2005, 08:17 AM   #10
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Default Re: laptop keeps restarting

Thanx for the posts but don't think any help, since i dont have an xp cd, just the recovery cd's and i really dont want to recover before backing up my files. Just before it happened i was updating my windows with automatic update.. so that could be it?!
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Old 09-25-2005, 08:22 AM   #11
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Default Re: laptop keeps restarting

Hmm, possibly. Had you already installed Service Pack 2? Some computers have problems like that, and if so, I think we might have hit why.

Anyhow, without setting up as slave (almost impossible in a laptop) I have no idea how your going to backup

If your recovery disk has a recovery console though, I've heard you can use this to rename the registry files, and this would, I've heard, create tempory ones to boot up windows if theres a problem. You wouldn't be able to run any programs, but it could be a chance for you to backup.

Also, you can download a file to go onto a floppy disc that will allow USB devices like a hard drive to load, as long as its FAT32 formatted, and you could then use the XCOPY function to copy whole directories to your personal hard drive.

So theres 2 ways, and the only ways I think are possible, because otherwise, I think your screwed and would have to reset the whole lot

If anyone knows how to implement my ideas, please post
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Old 09-25-2005, 08:49 AM   #12
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Default Re: laptop keeps restarting

I've never used the recovery discs but i dont think they have a recovery console. though do you think I can run the discs even though i can't get past the windows xp page (where its still loading)?
And i have no idea how to do the second thing:
"Also, you can download a file to go onto a floppy disc that will allow USB devices like a hard drive to load, as long as its FAT32 formatted, and you could then use the XCOPY function to copy whole directories to your personal hard drive."
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Old 09-26-2005, 09:27 AM   #13
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Default Re: laptop keeps restarting

Well, I'm not completley sure, as I got it from a mate, but it should work.

First download this which i found after a bit of searching:

http://panasonic.co.jp/pcc/products/.../kxlrw40an.exe

That is the exe file to allow your computer to read USB drives before Windows boots.
You'd use that file to unzip the neccessary files to place onto a floppy disc.

You'd then need this:

http://www.driver.novac.co.jp/driver...hd352u_dos.zip

That will allow the USB drive to gain a letter, for example your hard drive may be C. You could make your USB drive L or something to start loading to it.

You'd probably also need the XP boot disc, so get this from here:

www.bootdisk.com

So, you'd place all these files onto one floppy, and restart. The bootdisc should then boot, and you'll have to manually load the USB devices from the floppy to gain access to maybe a USB pen drive, or hard drive to back up data.

WHAT TO DO AFTER IT LOADS THE BOOTDISC:

Here is where my information starts getting a bit patchy, as I'm trying to understand it from a website.

Recommended Usage:

> To detect your USB Mass storage device (.e.g. a USB 2.0 external hard drive) put this line in your boot diskette CONFIG.SYS file

device=USBASPI.SYS /w /v

So i think after getting to it, you'd have to first type that to find a USB device in your USB sockets.

You'd then have to type something like this:

"If you want specify the "L" drive letter for a storage
device, try:

device[high]=[{path}]di1000dd.sys /dL

To make the USB device the letter L for example to start storing data.

ALL THIS CAME FROM HERE:

http://www.computing.net/dos/wwwboard/forum/15416.html

But after getting this sorted, you should now be able to save onto that USB device, any file from the specified drive that won't get into windows, for example C. So pretend we've called the USB device L.

XCOPY C:\ L:\

XCOPY is basically built to copy from one directory to another, and can copy the whole hard drive onto another device if you wanted it too. This would do just that. There are many commands though that can get it to do different things:

http://www.computerhope.com/xcopyhlp.htm

For example

/H Copies hidden and system files also.
/S Copies directories and sub directories except empty ones.

So it'd become:

XCOPY C:\ L:\ /s /h

Or, if you wanted to only copy the file My documents from C. It'd probably be:

XCOPY C:\Documents and settings\? L:\ /s /h

Anyway, in dos, when you load a device, or select any drive, you can use this command:

DIR

This will directory list whats on the drive, so you can find what your looking for.

I don't know if this is going to help, as i'm abit confused myself But i've tried lol...

Can anyone make this a little simpler by explaining my jibberish?
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Old 09-26-2005, 05:26 PM   #14
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Default Re: laptop keeps restarting

Ok i'm gonna try to do all those, but the things i need to download i can only do them on another computer ie the one im using now, not the "ruined" one so will it still work if i then save them to a usb? and maybe try to run them on the ruined computer. Although i'm not sure how because i can't acces DOS or get past the Windows XP loading page.
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Old 09-26-2005, 05:35 PM   #15
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Default Re: laptop keeps restarting

Cant do that either, save onto this computer and put on the "ruined" one, since this computer has no floppy drive and boot disks need to be saved on a floppy. Thanx for all the trouble sorry to pile up the problems.
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Old 09-27-2005, 02:51 AM   #16
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Default Re: laptop keeps restarting

I'm afraid your stuffed...

The only option is to format and start over I'm afraid, and learnt to backup better in the future if it ever happened again.

Oh..one thing you could try, but it'd mean opening your laptop up, and I'm not sure if you'd want to do that.
I'm sure you can get harddrive extensions for 3.5mm laptop drives so they'll go into PC's, in which case, you could try settings it as a slave and grabbing data off it.

Other than that, thats all I can think of.
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