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Old 09-23-2008, 12:41 PM   #1
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Default Laptop has stopped playing dvds

Hi ya, could someone please give me some advice. My laptop has suddenly stopped playing dvds. I haven't installed anything only service pack 3 for windows xp. Any help would be most gratefull before i take it in to get fixed.

Thank you
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Old 09-23-2008, 01:01 PM   #2
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Default Re: Laptop has stopped playing dvds

go to device manager and check the drivers
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Old 09-23-2008, 01:23 PM   #3
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Default Re: Laptop has stopped playing dvds

Hi ya Austinn i have done that already and everything is working ok. Thanks
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Old 09-23-2008, 01:36 PM   #4
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Default Re: Laptop has stopped playing dvds

The drivers fixed it then?
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Old 09-23-2008, 01:38 PM   #5
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Default Re: Laptop has stopped playing dvds

only things i could think of is: check the laser on your cd drive to see if it hasen't moved up, or, see if your driver needs an update etc.
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Old 09-24-2008, 07:17 AM   #6
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Default Re: Laptop has stopped playing dvds

Hi Austin, i had already checked device manager and all the drivers were working fine, thanks anyway.

Hi eslfish i will see if i can get a driver update and check the laser.

Many thanks to you both
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Old 09-24-2008, 07:53 AM   #7
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Default Re: Laptop has stopped playing dvds

@Reedo7
did you by anychance drop or place your laptop on the desk hard...? cause that could be a result in damaging the dvd player. Perhaps something came loose, best way to know is either open it up and have a look,... or take it into a tech shop and i'm sure they'll be able to spot the problem very quickly. But first do a driver update like mentioned above...
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Old 09-24-2008, 07:54 AM   #8
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Default Re: Laptop has stopped playing dvds

unscrew the screw under the drive, and pull it out
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Old 09-24-2008, 07:56 AM   #9
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Default Re: Laptop has stopped playing dvds

Quote:
Originally Posted by Antdemo View Post
unscrew the screw under the drive, and pull it out
yup...
but only do that if you have a good idea of what you're doing, otherwise i would take it into a tech support place.
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Old 09-24-2008, 08:00 AM   #10
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Default Re: Laptop has stopped playing dvds

When you say it won't play DVD's what do you mean? The DVD doesn't show up or you cannot open the files located on the DVD? If so, are there any errors you get?
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Old 09-24-2008, 11:31 AM   #11
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Default Re: Laptop has stopped playing dvds

Those drives are very small. So it wouldnt take a very hard hit. Mine is kinda flimsy when it comes out. I hold the end when putting a disc in. Dont want to break it.
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Old 09-24-2008, 01:59 PM   #12
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Default Re: Laptop has stopped playing dvds

Hi Guys

No i haven't dropped my laptop it just stopped working one day. When i put a dvd in and go to my computer, check the dvd drive it shows that there is no disk in there, when there is, even when i go into the properties of the drive, it is also showing that there is no disk in the drive and it won't play. I have also done a driver update and it still wont work.
I really appreciate all your help guys.
Thank you
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Old 09-24-2008, 02:47 PM   #13
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Default Re: Laptop has stopped playing dvds

Reedo, try using a CD cleaner. It might just do the trick instead of getting too technical!
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Old 09-25-2008, 02:46 PM   #14
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Default Re: Laptop has stopped playing dvds

I'll get one at the weekend and try that, Thanks jonreeves2000
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Old 09-25-2008, 03:55 PM   #15
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Default Re: Laptop has stopped playing dvds

Sounds like your DVD drive is dying. How old is the laptop?
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