Laptop CD/DVD Drive - CDs won't read

jimh

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4
My son is having problems with his Acer Extensa Laptop.

The CD/DVD drive isn't working right. DVDs will play fine, but it can't read a CD. It just spins and then tries again and again. No error message or anything.

I'm no techie, but is anything I can try to check on my own before I take it to a repair store?

I went to device manager and it said the drive was working.

Thanks!
 
try different cds

though its probably busted.

some lappies have electable CD drives so u could get another one if you can replace it.
 
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