Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 09-11-2005, 09:59 PM   #1
Golden Master
 
ArrizX's Avatar
 
Join Date: Apr 2005
Posts: 16,073
Send a message via MSN to ArrizX
Default Keylogger removal issue with webroot

Hey, i have been playin the online game runscape and i have been keylogged and thus i lost my account. Im not worred about the game its just that this keylogger on my computer wont go away. I use the following spy removal software-
McAfee Virus Scan.
McAfee Fire wall (tight security)
Spy-Bot Search and Destroy
Ad-aware SE personal edition
Spy Doctor
Web Root Spy sweeper.
And weebroot is the program that has found the key logger and it calles it "Personal Inspector". And i remove it and it says please restart ur computer. So i do and then i go through my normal day and then i run everything again at night and then i scan it again and in the morning is shows that its still there. I have gone through this for like 4 days. And i kno that hes still getting the information because when i try and log on the my account it said it was already in use. Now mind that i dont care at all about the account but hes still screwing with me and hes getting every little thing that i type. All Msn and Aim convorsations everything...Please tell me how i get it off my computer. I have talked with some people and they have said format ur computer and i dont wanna go through that. So please help me. I dont kno wut to do. And are there some free programs that i can get to solve this......im outta options.
Thanks
__________________

__________________
. ()()()()
./l ,[_\_\ ],
l---L ()lllllll()-
()_) ()_)--o-)_)
ArrizX is offline   Reply With Quote
Old 09-11-2005, 10:04 PM   #2
Golden Master
 
Tommy Boy's Avatar
 
Join Date: Jul 2004
Location: USA
Posts: 8,463
Send a message via Yahoo to Tommy Boy
Default Re: Keylogger removal issue with webroot

try scanning and removing it in safe mode, press f8 just before your computer boots up windows and choose safe mode.
__________________

__________________
When all else fails...Ham Radio!

I still have the same old HP DV9700T laptop I've had for years...still kickin'
Tommy Boy is offline   Reply With Quote
Old 09-11-2005, 10:07 PM   #3
Golden Master
 
ArrizX's Avatar
 
Join Date: Apr 2005
Posts: 16,073
Send a message via MSN to ArrizX
Default Re: Keylogger removal issue with webroot

Well i was thinking about that but arnt those program an .exe file? becaues i dont thinik you can run .exe files in safe mode.
__________________
. ()()()()
./l ,[_\_\ ],
l---L ()lllllll()-
()_) ()_)--o-)_)
ArrizX is offline   Reply With Quote
Old 09-11-2005, 10:11 PM   #4
Golden Master
 
Tommy Boy's Avatar
 
Join Date: Jul 2004
Location: USA
Posts: 8,463
Send a message via Yahoo to Tommy Boy
Default Re: Keylogger removal issue with webroot

you can run .exe in safe mode, safe mode is just the computer only starting up the things that are essential for your computer to run like graphics drivers and stuff like that. it helps you diagnose problems better. give it a try.
__________________
When all else fails...Ham Radio!

I still have the same old HP DV9700T laptop I've had for years...still kickin'
Tommy Boy is offline   Reply With Quote
Old 09-11-2005, 10:15 PM   #5
Golden Master
 
ArrizX's Avatar
 
Join Date: Apr 2005
Posts: 16,073
Send a message via MSN to ArrizX
Default Re: Keylogger removal issue with webroot

oh ok. i will thanks. ima goin to do that tonight because theres so much on this comp it takes forever....but ill report back tomorrow....thanks again
__________________
. ()()()()
./l ,[_\_\ ],
l---L ()lllllll()-
()_) ()_)--o-)_)
ArrizX is offline   Reply With Quote
Old 09-13-2005, 04:33 PM   #6
Golden Master
 
ArrizX's Avatar
 
Join Date: Apr 2005
Posts: 16,073
Send a message via MSN to ArrizX
Default Re: Keylogger removal issue with webroot

meh.....booting in safe mode didnt work...anyone else have any idea on my situation?
__________________
. ()()()()
./l ,[_\_\ ],
l---L ()lllllll()-
()_) ()_)--o-)_)
ArrizX is offline   Reply With Quote
Old 09-13-2005, 04:42 PM   #7
BSOD
 
Opteronix's Avatar
 
Join Date: Sep 2005
Posts: 418
Default Re: Keylogger removal issue with webroot

It is probably a VARIANT TROJAN SPYWARE, so those are almost impossible to get rid of unless it is a common strain that uses the volume directory. If it is in the volume directory, simple TURN OFF SYSTEM RESTORE. It should kill it.
Opteronix is offline   Reply With Quote
Old 09-13-2005, 06:37 PM   #8
Golden Master
 
ArrizX's Avatar
 
Join Date: Apr 2005
Posts: 16,073
Send a message via MSN to ArrizX
Default Re: Keylogger removal issue with webroot

ok thanks ill see wut i can do.
__________________
. ()()()()
./l ,[_\_\ ],
l---L ()lllllll()-
()_) ()_)--o-)_)
ArrizX is offline   Reply With Quote
Old 09-13-2005, 08:02 PM   #9
Golden Master
 
ArrizX's Avatar
 
Join Date: Apr 2005
Posts: 16,073
Send a message via MSN to ArrizX
Default Re: Keylogger removal issue with webroot

god i still cant get it off.....someone has to kno wut to do.
__________________
. ()()()()
./l ,[_\_\ ],
l---L ()lllllll()-
()_) ()_)--o-)_)
ArrizX is offline   Reply With Quote
Old 09-13-2005, 08:04 PM   #10
BSOD
 
Opteronix's Avatar
 
Join Date: Sep 2005
Posts: 418
Default Re: Keylogger removal issue with webroot

Quote:
Originally Posted by arrizx
god i still cant get it off.....someone has to kno wut to do.
It is deeply imbedded..... that is not going to be able to be uprooted. Did SpySweeper tell you the file path? If it did.. go to it via windows explorer and delete it. If it is a locked file, I might be able to whip up a batch command to get rid of it.
__________________

Opteronix is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 11:13 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0