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Old 07-03-2013, 10:50 AM   #1
abe
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Default keyboard doesn't work with p,4,6,8,0

My wife has an "Acer Aspire One" laptop and 5 keys don't work; p,4,6,8,0.

Everything else works fine. Any ways that I can try to get these boys working again?

Thank you
Abe
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Old 07-03-2013, 10:53 AM   #2
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Quote:
Originally Posted by abe View Post
My wife has an "Acer Aspire One" laptop and 5 keys don't work; p,4,6,8,0.

Everything else works fine. Any ways that I can try to get these boys working again?

Thank you
Abe
If a keyboard goes out, it's usually not good. What do you mean the 5 keys don't work? Will you press them and they don't respond, or will they not depress?
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Old 07-03-2013, 11:02 AM   #3
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Default Re: keyboard doesn't work with p,4,6,8,0

Try device manager first and make sure the keyboard device is recognizing a driver! try a driver upgrade first.....

Windows XP has a built in keyboard and test function called mskey to test keypads
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Old 07-03-2013, 11:46 AM   #4
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Default Re: keyboard doesn't work with p,4,6,8,0

How old is the machine? It may still be under warranty, and if it is, contact the company and they will replace the keyboard.
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Old 07-03-2013, 12:38 PM   #5
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Default Re: keyboard doesn't work with p,4,6,8,0

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Originally Posted by YoungIT View Post
If a keyboard goes out, it's usually not good. What do you mean the 5 keys don't work? Will you press them and they don't respond, or will they not depress?
They will depress but nothing shows up on the screen. Sorry I didn't make that clear to begin with.

Thanks for the reply.

Abe
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Old 07-03-2013, 12:41 PM   #6
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Default Re: keyboard doesn't work with p,4,6,8,0

Quote:
Originally Posted by abe View Post
My wife has an "Acer Aspire One" laptop and 5 keys don't work; p,4,6,8,0.

Everything else works fine. Any ways that I can try to get these boys working again?

Thank you
Abe
try restarting the laptop
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Old 07-03-2013, 12:41 PM   #7
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Default Re: keyboard doesn't work with p,4,6,8,0

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Originally Posted by SethWilliams View Post
How old is the machine? It may still be under warranty, and if it is, contact the company and they will replace the keyboard.
My wife's out of town and she's got the paperwork .... somewhere.

And since she's a "hoarder-in-training", I'll let her look for it.

Thanks for the idea.

Abe


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Old 07-03-2013, 02:48 PM   #8
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My wife's out of town and she's got the paperwork .... somewhere.

And since she's a "hoarder-in-training", I'll let her look for it.

Thanks for the idea.

Abe
Sorry dude, I doubt your laptop is still under warranty, because they only usually last one year. If you give me the exact model, I will find a keyboard for you and I'll give you a link of how to replace the keyboard
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Old 07-03-2013, 09:27 PM   #9
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Default Re: keyboard doesn't work with p,4,6,8,0

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Sorry dude, I doubt your laptop is still under warranty, because they only usually last one year. If you give me the exact model, I will find a keyboard for you and I'll give you a link of how to replace the keyboard
The model number is ZA3.

Thanks for your offer to help. I really appreciate it.

Abe

---------- Post added at 09:27 PM ---------- Previous post was at 09:24 PM ----------

Quote:
Originally Posted by anashaddad View Post
try restarting the laptop
I've restarted it so many times that when I click on "Restart", I actually hear the computer cry out, "Oh, no, not again."

But thanks for the reply.

Abe
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Old 07-03-2013, 09:43 PM   #10
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Default Re: keyboard doesn't work with p,4,6,8,0

Are you comfortable with taking out the key caps?

See if something is stuck underneath.

Try depressing the keys directly, without the caps.
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