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Old 04-14-2008, 12:36 AM   #1
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Default just installed windows xp, i have no sound....

i just today installed windows xp and got my wireless card working to get on the internet. immediately i checked my sound using youtube. and nothing, then i check aim to here if i could hear an IM sound anytime i send a aim message some internal buzz/beep (almost sounds like an error beep) 9+thing in my PC beeps but no sound, so i go to my accessories and try to click on volume properties... "there are no active mixer devices available to install mixer devices go to control panel > click printers and other hardware > then add hardware. this program will now close."

so i did that but i saw nothing about speakers or sound. just mouse, keyboard, phone and modem, game controllers etc...

how can i have sound back! ps im not very pc literate so feel free to break it down for me, i wont be offended
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Old 04-14-2008, 12:50 AM   #2
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Default Re: just installed windows xp, i have no sound....

The first obvious question concerns the type of sound whether onboard sound where you plug the speakers into the rear of the board or do you have a separare sound card installed in an expansion slot? When reinstalling Windows you also have to see everything redone like video, sound, softwares, games, and certainly any drivers and software for the main board itself.

You memory controllers, onboard video/sound if used, and anything else like onboard Lan count on the options seen on the software cd that comes with the board if in a custom build or recovery disks for one prebuilt. For a prebuilt machine like an HP model you would simply go to the driver download page of their support section. For a custom case you simply run the installation disks for any separate hardwares like a sound card added onto the basic system.
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Old 04-14-2008, 12:54 AM   #3
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Default Re: just installed windows xp, i have no sound....

It sounds like you need to install the drivers for your sound. if you have on-board sound, you will more than likely need to install the motherboard chipset drivers as they are usually included with them. The drivers are the installation CD that came with the motherboard or you can get them from the manufacturer's site.
If it's an add in card such as a Creative card, you can get the latest drivers from their website.
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Old 04-14-2008, 12:55 AM   #4
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Default Re: just installed windows xp, i have no sound....

first, thanks for your help but like i said im very PC illiterate so... this computer was built by my friend, it came with no disks, i am familiar with downloading drivers because thats what i had to do for my wireless internet card, as for the type of speakers.. i dont really know, there is a power cord, and a cord that goes into the back of the PC (green) like you referred to. so what does this mean? do i need to install a driver? if i dont know who makes (or what model) my sound card is. then how would i fix this problem, anyway to tell?

thanks again
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Old 04-14-2008, 12:59 AM   #5
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Default Re: just installed windows xp, i have no sound....

To find out what your system has as far as hardware is concerned, you can download and run either of these two utilities:

PC Wizard

Belarc Advisor

They will scan and analyze your system and tell you what is inside your computer.
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Old 04-14-2008, 01:01 AM   #6
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Default Re: just installed windows xp, i have no sound....

im downloading the first one right now, if your gonna be online a bit longer and you want to him me up on aim beachbum32785 might be easier to figure this all out...

thanks
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Old 04-14-2008, 01:16 AM   #7
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Default Re: just installed windows xp, i have no sound....

One small free System Info for Windows(SIW) tool will provide a complete breakdown on both hardwares and softwares alike installed on a system. You simply download it to a folder and double click on the file itself. http://www.gtopala.com/

I use that quite on old systems being restored to find out a great deal on what will be needed. There's a main column on the left for each catagory. That will provide a lot more then the PC Wizard 2008 program without any direct installation needed.
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Old 04-14-2008, 01:23 AM   #8
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Default Re: just installed windows xp, i have no sound....

i also downloaded that one dodge, and on the left column there is software and hardware etc.. i see nothing about sound
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Old 04-14-2008, 01:32 AM   #9
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Default Re: just installed windows xp, i have no sound....

That sounds like onboard since you weren't given any disks for a separate card. When you go the hardware section click on the plus sign for
devices.

That will open up what looks like the device manager and look under "sound, video, and game controllers" to see if anything has a yellow mark on it. That will indicate the onboard audio chip itself.

When simply clicking the one for motherboard that will list the make and model number for the board used there.
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Old 04-14-2008, 01:53 AM   #10
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Default Re: just installed windows xp, i have no sound....

Quote:
Originally Posted by Dodge1970 View Post
That sounds like onboard since you weren't given any disks for a separate card. When you go the hardware section click on the plus sign for
devices.

That will open up what looks like the device manager and look under "sound, video, and game controllers" to see if anything has a yellow mark on it. That will indicate the onboard audio chip itself.

When simply clicking the one for motherboard that will list the make and model number for the board used there.

ok under devices i see all the sound stuff like you mentioned, no yellow marks, just tons of audio stuff like: audio codecs, legacy audio drivers, media control drivers, microsoft kernel, midi, standard game port, etc....which one would i analyze to see what i need?

ok wait, on that program there were no yellow marks.. but on device manager there are some yellow exclamation points. feel free to im me on beachbum32785 if anyone is gonna be online in the next bit.

this is what i see...


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Old 04-14-2008, 02:06 AM   #11
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Default Re: just installed windows xp, i have no sound....

There will a name like Realtek or Creative, Pine, or some familiar sounding name for most if a card is installed.

Another place to look is simply the next item under PCI where anything installed in an expansion slot even a video card will be seen when scrolling all the way down the list of things there. The last things listed will be for pci slots while a PCI-E or even AGP type video card will be shown somewhere above.

If you go into the device manager for Windows directly you may see the "other devices" catagory that will often be seen in there while not in something like a 3rd party system tool. The important thing would be the make and model board since you still need to look that up at any support site for seeing everything needed.

You are still missing a few things for sure! The usb host controllers item alone shows the need for board drivers for that as well as the chipset and what appears to be the onboard sound.

Now for the make and model board by clicking on the motherboard listing in the SIW tool. We seem to have just missed each other on that one.
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Old 04-14-2008, 02:15 AM   #12
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Default Re: just installed windows xp, i have no sound....

yeah im so lost, i gotta get all this worked out or it will drive me crazy , im gonna crash so i can make it to class in the morn, please check this out tomm, and we can pick up where we left off.

make and model of mother board here!


Property Value
Model KM400-8237

Chipset Vendor VIA Technologies Inc
Chipset Model KM400 CPU to PCI Bridge
South Bridge VT8237 PCI to ISA Bridge
SMBus VIA Technologies Inc VT8237 PCI to ISA Bridge @5000h

CPU AMD Sempron
Cpu Socket Socket A
Processor Upgrade ZIF Socket
Max CPU Speed 1500 MHz

System Slots 2 PCI, 1 AGP

Memory Summary
Location System board or motherboard
Maximum Capacity 1024 MBytes
Memory Slots 2
Error Correction None
Use System memory
Maximum Memory Module Size 32 MBytes

Warning! Accuracy of DMI data cannot be guaranteed
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Old 04-14-2008, 02:30 AM   #13
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Default Re: just installed windows xp, i have no sound....

Property Value? The model number itself comes up for Biostar, Gigabyte, and DFI being a more widely used chipset for the older Socket A board there. In the system information tool you simply click on the motherboard item right under the hardware title to manufacturer - ?, Model - ? with one thing after another listed directly below each other there.

Once you know the make you can go after the correct drivers since each company will use some of the same things like the particular chipset while the audio is made by different companies.
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Old 04-14-2008, 03:38 AM   #14
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Default Re: just installed windows xp, i have no sound....

Quote:
Originally Posted by rolledthatho View Post
ok under devices i see all the sound stuff like you mentioned, no yellow marks, just tons of audio stuff like: audio codecs, legacy audio drivers, media control drivers, microsoft kernel, midi, standard game port, etc....which one would i analyze to see what i need?

ok wait, on that program there were no yellow marks.. but on device manager there are some yellow exclamation points. feel free to im me on beachbum32785 if anyone is gonna be online in the next bit.

this is what i see...


Can you tell me the model number of your Gigabyte Motherboard?

See the yellow exclamation marks in your screen dump? If you right click on the item you should get the option to update the driver. Now if the computer is connected to the internet it might be able to retrieve the software on-line. Try it. You've nothing to loose. I downloaded all the drivers for an ASRock K7-S8X Motherboard this way.
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Old 04-14-2008, 09:19 AM   #15
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Default Re: just installed windows xp, i have no sound....

If you still cant get sound, go to Microsoft update, then select manual scan, when it finishes you should be left with a few menus on the left, select the HARDWARE one and your sound card drivers should in there, select it and download them.
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Old 04-14-2008, 05:13 PM   #16
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Default Re: just installed windows xp, i have no sound....

I just re-installed XP, and I have no sound. Oh my! What do I do?? Oh wait, I just need to install my SigmaTEL drivers, and reboot.
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Old 04-14-2008, 06:16 PM   #17
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Default Re: just installed windows xp, i have no sound....

download and install this:

ftp://152.104.238.19/pc/audio/WDM_A404.exe
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Old 04-14-2008, 06:25 PM   #18
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Default Re: just installed windows xp, i have no sound....

Quote:
Originally Posted by Datalyss View Post
I just re-installed XP, and I have no sound. Oh my! What do I do?? Oh wait, I just need to install my SigmaTEL drivers, and reboot.
So its all sorted then? oops it not your thread lol
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Old 04-14-2008, 06:27 PM   #19
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Default Re: just installed windows xp, i have no sound....

I don't think it's been sorted out yet blackjack.

Datalyss was just being a jerk.
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Old 04-14-2008, 06:36 PM   #20
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Default Re: just installed windows xp, i have no sound....

Quote:
Originally Posted by Remeniz View Post
Can you tell me the model number of your Gigabyte Motherboard?

See the yellow exclamation marks in your screen dump? If you right click on the item you should get the option to update the driver. Now if the computer is connected to the internet it might be able to retrieve the software on-line. Try it. You've nothing to loose. I downloaded all the drivers for an ASRock K7-S8X Motherboard this way.
The SIW tool will provide all that in one quick look simply by clicking on the motherboard option in the hardware catagory. Once at the support site you can grab everything and save them in a folder for later use if Windows needs a reinstall at some point again. They'll still be in a folder ready for use.

Right clicking on all of the yellow marked items seen in the "other devices" will also see the update driver option there since everything is being shown there and in the sound, video section of the device manager.

For the MS update site that would be choosing the "custom" instead of "express" option once the system is scanned automatically there. Besides all of the usual MS updates you can look over optional hardware and software updates in the catagories seen in the left column on the page there. You simply check or leave unchecked the items you do and don't want and then click on the "review and install" option to see all selected downloaded and installed.
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