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Old 03-16-2009, 06:31 AM   #1
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Default Internet randomly shuts down~ analyze diagnosis?

Can anyone diagnose my "internet explorer network diagnostics for windows XP"?
My internet goes down randomly and everytime I perform this diagnostics it goes back up...

Heres the log:
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Last diagnostic run time: 03/16/09 05:25:02 HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

info HTTP: Successfully connected to www.microsoft.com.
info FTP (Passive): Successfully connected to ftp.microsoft.com.
info HTTPS: Successfully connected to www.microsoft.com.



DNS Client Diagnostic
DNS - Not a home user scenario

info Using Web Proxy: no
info Resolving name ok for (www.microsoft.com): no
warn Unrecognized WinSock NSP: mdnsNSP
No DNS servers

DNS failure

info Query [www.microsoft.com] against DNS Server 192.168.1.2, (Type = 0x1, Options = 0x10e8) returns 0x5b4
action Automated repair: Renew IP address
action Releasing the current IP address...
action Successfully released the current IP address
action Renewing the IP address...
action Successfully renewed the current IP address
info Query [www.microsoft.com] against DNS Server 68.87.73.242, (Type = 0x1, Options = 0x10e8) returns 0x0
info Query [www.microsoft.com] against DNS Server 68.87.71.226, (Type = 0x1, Options = 0x10e8) returns 0x0
info Query [www.microsoft.com] against DNS Server 68.87.64.196, (Type = 0x1, Options = 0x10e8) returns 0x0



Gateway Diagnostic
Gateway

info The following proxy configuration is being used by IE: Automatically Detect Settings:Enabled Automatic Configuration Script: Proxy Server: Proxy Bypass list:
info Could not get proxy settings via the Automatic Proxy Configuration mechanism
info This computer has the following default gateway entry(ies): 192.168.1.2
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
warn Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue
action Automated repair: Renew IP address
action Releasing the current IP address...
action Successfully released the current IP address
action Renewing the IP address...
action Successfully renewed the current IP address
info This computer has the following default gateway entry(ies): 192.168.1.2
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
warn Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue
action Automated repair: Reset network connection
action Disabling the network adapter
action Enabling the network adapter
info Network adapter successfully enabled
info This computer has the following default gateway entry(ies): 192.168.1.2
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
warn Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue
action Manual repair: Reboot modem
info This computer has the following default gateway entry(ies): 192.168.1.2
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
warn Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue
info Waiting some time for the modem/router to stabilize
action Automated repair: Renew IP address
action Releasing the current IP address...
action Successfully released the current IP address
action Renewing the IP address...
action Successfully renewed the current IP address
info This computer has the following default gateway entry(ies): 192.168.1.2
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
warn Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue



IP Layer Diagnostic
Corrupted IP routing table

info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries

action The ARP cache has been flushed



IP Configuration Diagnostic
Invalid IP address

info Valid IP address detected: 192.168.1.100



Wireless Diagnostic
Wireless - Service disabled

Wireless - User SSID

Wireless - First time setup

Wireless - Radio off

Wireless - Out of range

Wireless - Hardware issue

Wireless - Novice user

Wireless - Ad-hoc network

Wireless - Less preferred

Wireless - 802.1x enabled

Wireless - Configuration mismatch

Wireless - Low SNR




WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info Provider entry RSVP UDP Service Provider passed the loopback communication test.
info Provider entry RSVP TCP Service Provider passed the loopback communication test.
info Connectivity is valid for all Winsock service providers.



Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection, Device=Broadcom NetXtreme 57xx Gigabit Controller, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394
info Network connection: Name=Internet Connection, Device=Internet Connection, MediaType=SHARED ACCESS HOST LAN, SubMediaType=NONE
info Ethernet connection selected
Network adapter status

info Network connection status: Connected



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or address could not be resolved
warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.


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My computer is running Windows XP Prof 2002 SP3

Intel COre 2 CPU
6600 @ 2.50GHz
@ GB RAM
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Old 03-16-2009, 09:17 AM   #2
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Default Re: Internet randomly shuts down~ analyze diagnosis?

I have have had similar problems as well and so has my dad at his work. The internet itself has been having problems lately for whatever reason. Today the internet doesn't seems to be having any problems!
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Old 03-16-2009, 09:33 AM   #3
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Default Re: Internet randomly shuts down~ analyze diagnosis?

My opinion - try to connect using different cable (if ur network is wireless, try to switch it off, and then connect through cable)
Let me know the result
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Old 03-16-2009, 11:29 AM   #4
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Default Re: Internet randomly shuts down~ analyze diagnosis?

Jarlmaster. The Internet Itself, Doesnt have problems You have problems. You have no idea what the internet even is, Maybe you should read up on some book's before posting and actually post something that will help him, Stop worrying about your post count and give genuine help.

Maltik, In the Diagnose. It repeadtly give's reading's of wireless disabled and network connection lost and cannot find network. If you are running on wireless, Unplug your Router for 10 seconds, then plug it back in then refresh your wireless and see if it works. If you are on Wired, See if there are any puncture's in your wire or if they are near any kind of electrical cables.

If you still have problems after that and you are on Wireless, Try re-installing your wireless adapters driver's or the wireless drivers on your computer, Also try Disabling your WAN / LAN and wait about 30 Seconds to 1 Minute then re-enable and refresh. Another thing you could do is open up the Repair by going into Network Connections, Right clicking on your active connection and pressing repair, Most of the time's it's just a problem with your computer not reading your IP correctly. One last thing, Have you played around with any of your internet settings? If so, that might of caused problem's for your computer, If you know what you changed, try changing it back, If not do a default reset of the settings in the option's in the IE Explorer or whatever Browser you are using.

EDIT: I missed something in your readings, It repeadtly mentions your IP address being read unvalidly. And your DNS not working correctly. Go Into Start Menu, Search Up Cmd and open it up. Type in Ipconfig /renew That should fix your problem, If the other one's do not.. And Which ISP are you using? If you are using Rogers, I have a couple DNS address's I can send you that will speed up your internet signaficantly and most likley fix your problem's if it has anything to do with DNS.
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Old 03-16-2009, 12:58 PM   #5
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Default Re: Internet randomly shuts down~ analyze diagnosis?

Nice reply Jake, thats exactly what needs to be done. I had this occur at my work place. We have 21 PC's on the network, and three were not able to access the internet, or the connection was incredibly slow. I went into connection, and disabled for a minute, and enabled it again. Once it authenticated, it was working. I happen to do that every few weeks to refresh all of the connections, and we have not had one error since.
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Old 03-16-2009, 01:14 PM   #6
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Default Re: Internet randomly shuts down~ analyze diagnosis?

Ah, Thank You.

I'm glad I was able to help. There alway's seem's to be a problem with the knew operating system's latley and some of the old ones, They did something wrong with programing the Networking TCP/IP and it'll go out randomly some time's if you dont renew it yourself, Do you refresh all your computers manually? If so, Just create a Cmd Batch and all you do, is do a network boot-up of all the computers (create a cmd batch for that) then just open up the Cmd batch and it'll automatically renew everything on its own. I have a batch that I coded to renew the network every day at 3 am :P
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Old 03-16-2009, 05:47 PM   #7
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Default Re: Internet randomly shuts down~ analyze diagnosis?

Quote:
Originally Posted by Jake Harris View Post
Ah, Thank You.

I'm glad I was able to help. There alway's seem's to be a problem with the knew operating system's latley and some of the old ones, They did something wrong with programing the Networking TCP/IP and it'll go out randomly some time's if you dont renew it yourself, Do you refresh all your computers manually? If so, Just create a Cmd Batch and all you do, is do a network boot-up of all the computers (create a cmd batch for that) then just open up the Cmd batch and it'll automatically renew everything on its own. I have a batch that I coded to renew the network every day at 3 am :P
None of that helped, I tried releasing/renewing IPs, without help. The only thing that does help is xpnetdiag.

heres a new one if its any difference:


Code:
Last diagnostic run time: 03/16/09 17:41:48 HTTP, HTTPS, FTP Diagnostic 
HTTP, HTTPS, FTP connectivity 

info FTP (Passive): Successfully connected to ftp.microsoft.com. 
info HTTP: Successfully connected to www.microsoft.com. 
info HTTPS: Successfully connected to www.microsoft.com. 
 


DNS Client Diagnostic 
DNS - Not a home user scenario 

info Using Web Proxy: no 
info Resolving name ok for (www.microsoft.com): yes 
No DNS servers 

DNS failure 

 


Gateway Diagnostic 
Gateway 

info The following proxy configuration is being used by IE: Automatically Detect Settings:Enabled Automatic Configuration Script: Proxy Server: Proxy Bypass list:  
info Could not get proxy settings via the Automatic Proxy Configuration mechanism 
info This computer has the following default gateway entry(ies): 192.168.1.2 
info This computer has the following IP address(es): 192.168.1.100 
info The default gateway is in the same subnet as this computer 
info The default gateway entry is a valid unicast address 
info The default gateway address was resolved via ARP in 1 try(ies) 
info The default gateway was reached via ICMP Ping in 1 try(ies) 
warn Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue 
action Automated repair: Renew IP address 
action Releasing the current IP address... 
action Successfully released the current IP address 
action Renewing the IP address... 
action Successfully renewed the current IP address 
info This computer has the following default gateway entry(ies): 192.168.1.1 
info This computer has the following IP address(es): 192.168.1.100 
info The default gateway is in the same subnet as this computer 
info The default gateway entry is a valid unicast address 
info The default gateway address was resolved via ARP in 1 try(ies) 
info The default gateway was reached via ICMP Ping in 1 try(ies) 
info TCP port 80 on host 207.46.193.254 was successfully reached 
info The Internet host www.microsoft.com was successfully reached 
info The default gateway is OK 
 


IP Layer Diagnostic 
Corrupted IP routing table 

info The default route is valid 
info The loopback route is valid 
info The local host route is valid 
info The local subnet route is valid 
Invalid ARP cache entries 

action The ARP cache has been flushed 
 


IP Configuration Diagnostic 
Invalid IP address 

info Valid IP address detected: 192.168.1.100 
 


Wireless Diagnostic 
Wireless - Service disabled 

Wireless - User SSID 

Wireless - First time setup 

Wireless - Radio off 

Wireless - Out of range 

Wireless - Hardware issue 

Wireless - Novice user 

Wireless - Ad-hoc network 

Wireless - Less preferred 

Wireless - 802.1x enabled 

Wireless - Configuration mismatch 

Wireless - Low SNR 

 


WinSock Diagnostic 
WinSock status 

info All base service provider entries are present in the Winsock catalog. 
info The Winsock Service provider chains are valid. 
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test. 
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test. 
info Provider entry RSVP UDP Service Provider passed the loopback communication test. 
info Provider entry RSVP TCP Service Provider passed the loopback communication test. 
info Connectivity is valid for all Winsock service providers. 
 


Network Adapter Diagnostic 
Network location detection 

info Using home Internet connection 
Network adapter identification 

info Network connection: Name=Local Area Connection, Device=Broadcom NetXtreme 57xx Gigabit Controller, MediaType=LAN, SubMediaType=LAN 
info Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394 
info Network connection: Name=Internet Connection, Device=Internet Connection, MediaType=SHARED ACCESS HOST LAN, SubMediaType=NONE 
info Ethernet connection selected 
Network adapter status 

info Network connection status: Connected 
 


HTTP, HTTPS, FTP Diagnostic 
HTTP, HTTPS, FTP connectivity 

warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved  
warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved  
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved  
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or address could not be resolved  
warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved  
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or address could not be resolved  
error Could not make an HTTP connection. 
error Could not make an HTTPS connection. 
error Could not make an FTP connection.
I see that it never works, but it always is successful
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Old 03-16-2009, 06:00 PM   #8
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Default Re: Internet randomly shuts down~ analyze diagnosis?

Weird.... I'm sorry but I dont know what it could be then..... Anyone want to piggy back on here?
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