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Old 11-25-2008, 09:37 PM   #1
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Default Internet problem? Downloads

I am helping a friend with her problem. She has a new laptop, a dell, running vista. She is trying to download Picasa from the internet, but it won't work. For any .exe file she downloads, it only downloads a little bit then it says it is done. For Picasa, it is supposed to be 7.46mb, but she only got 946kb before it says it was done.

The problem could be dial-up...
Any thing else that might be getting in the way?
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Old 11-26-2008, 04:13 AM   #2
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Default Re: Internet problem? Downloads

I tried downloading this myself.

Got it straight away.

Ask your friend to check the download/upload speed with this.

I'm not sure what browser your friend is using but try Opera 9.62. I recieved the whole file quicker in Opera than in Firefox.
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Old 11-26-2008, 07:57 AM   #3
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Default Re: Internet problem? Downloads

Alright if she is online tommorrow I will have her try, I had to download Itunes and Yahoo IM for her and put it on her flashdrive last time. I will probably do that for Picasa too. When I do I will put Opera or Firefox on her flashdrive as well. I am pretty sure she is using IE7.
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