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Old 09-25-2004, 06:07 PM   #1
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Default Internet Problem

I have just recently brought a new laptop and i am trying to get onto the internet. I am using an external Ethernet modem and have managed to connect. Everything is fine. The modem is working and there are no problems getting connected.

However i try to load up a web page using IE6 but all that comes is 'Page Cannot Be Displayed'.

Anyone got any suggestions as to what is wrong and is there anything i can do?

I am using windows XP.

Any feedback would be great, Cheers
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Old 09-25-2004, 06:23 PM   #2
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Default Re: Internet Problem

It could be a firewall built into your anti-virus preventing this....Or the Windows XP Built in firewall....You could also try downloading Mozilla Firefox...Does things like MSN Messenger and P2P work???
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Old 09-25-2004, 06:26 PM   #3
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Havent got an anti virus program on my new computer at the moment. I'll check about the firewall.

Messenger doesn't work either.
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Old 09-25-2004, 07:20 PM   #4
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Default Re: Internet Problem

It sounds like you don't have it connected correctly to your computer. Is it cable or DSL? Make sure you have all the settings in network proporties correct if it's cable. I'm not as familar with ethernet DSLs, but I assume you are actually dialing in.

Something else that might be worth checking out is that it works on some other computer. I doubt this is the problem, but if you have access to another, it couldn't hurt.
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Old 09-25-2004, 07:47 PM   #5
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I think it is DSL and i have checked the connection and everything is fine. The computer says there are no problems.
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Old 09-25-2004, 08:40 PM   #6
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Default Re: Internet Problem

Sounds silly but check your explorer by typing an address directly into the address bar. Ive had many customers who thought they had no internet because the msn home page was offline.-It was actually under a dos attack. Or try something from my favorites.
You also might need to run the net wizard to connect-start\programs\accessories\communications\network setup wizard.
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Old 09-25-2004, 08:58 PM   #7
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I have tried typing in adresses and it still doesn't work. I may try the connection wizard.

Anyone think it could be Spyware?
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Old 09-26-2004, 12:57 AM   #8
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Default Re: Internet Problem

DSL uses a phoneline, cable uses the coaxial from your TV cable. I beleive with a DSL modem, you have to access it and enter all your info(user/pass, etc) With a cable modem, all the info should be entered into network settings.

Have you ever entered anything? If not, that could be your problem. Even if your comp is connected to the modem, it might not see it yet because of mis-configured network settings and such
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Old 09-26-2004, 06:33 AM   #9
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It is a DSL modem and i have entered in all the relative info. I am thinking it could be Spyware or the browser.
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Old 09-26-2004, 06:36 AM   #10
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Default Re: Internet Problem

COuld be the browsewr.....DOwnload Mozilla
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