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Old 03-29-2007, 04:45 PM   #11
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Default Re: Internet Explorer message

Looked up hijackthis and I'm downloading it now. I'll post the log soon.

Edit: Here's the log:


Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 4:49:29 PM, on 3/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\pavsrv51.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\AVENGINE.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\TPSrv.exe
c:\program files\panda software\panda internet security 2007\firewall\PNMSRV.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\AntiSpam\pskmssvc.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\PsImSvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\htpatch.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1141490270\ee\AOLSoftware.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\APVXDWIN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\SRVLOAD.EXE
c:\program files\panda software\panda internet security 2007\WebProxy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\DAVID\My Documents\Sandi's Downloads\HiJackThis_v2.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\PlaTasks.exe
C:\WINDOWS\system32\dwwin.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.isearch.com/index.php?app...DQ6NTo5&Terms=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R3 - URLSearchHook: (no name) - _{44F9B173-041C-4825-A9B9-D914BD9DCBB3} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1141490270\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Internet Security 2007\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Internet Security 2007\Inicio.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - https://www.gamespyid.com/alaunch.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab
O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} (Domino Web Access 7 Control) - https://argon.domino.cooksonelectronics.com/dwa7W.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Unknown owner - C:\Program Files\Panda Software\Panda Internet Security 2007\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Unknown owner - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Software\Panda Internet Security 2007\pavsrv51.exe
O23 - Service: Panda Antispam Engine (pmshellsrv) - Panda Software International - C:\Program Files\Panda Software\Panda Internet Security 2007\AntiSpam\pskmssvc.exe
O23 - Service: Panda Network Manager (PNMSRV) - Unknown owner - c:\program files\panda software\panda internet security 2007\firewall\PNMSRV.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software - C:\Program Files\Panda Software\Panda Internet Security 2007\PsImSvc.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Panda TPSrv (TPSrv) - Unknown owner - C:\Program Files\Panda Software\Panda Internet Security 2007\TPSrv.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 8588 bytes
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Old 03-29-2007, 05:49 PM   #12
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Default Re: Internet Explorer message

Chkdsk is a disk checker. You can run it by going to run (windows key + r) and typing cmd. Thes will take you to the command prompt. Then type chkdsk /f this will run checkdisk, it will run, the next time you restart your computer.
You have a few problems according to hijackthis, these need fixed.

R3 - URLSearchHook: (no name) - _{44F9B173-041C-4825-A9B9-D914BD9DCBB3} - (no file)

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - https://www.gamespyid.com/alaunch.cab
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Old 03-29-2007, 06:47 PM   #13
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Default Re: Internet Explorer message

Thanks, I'll try fixing those and see what happens
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Old 03-29-2007, 08:59 PM   #14
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Default Re: Internet Explorer message

If that doesn't work, try to install IE7. It might clear that bug out, but if it's IE7, look for an update. It rather looks like a bug than something else...unless it's a virus or spyware.
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Old 03-30-2007, 03:18 AM   #15
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Default Re: Internet Explorer message

Quote:
Originally Posted by lhuser
If that doesn't work, try to install IE7. It might clear that bug out, but if it's IE7, look for an update. It rather looks like a bug than something else...unless it's a virus or spyware.
Already done check post #4 and 5
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Old 03-30-2007, 05:05 PM   #16
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Default Re: Internet Explorer message

I fixed those files and the message still appears. Any other ideas?

Edit: I did the check disk thing. When I restart the computer will I get any confirmation of checking or what?

Edit 2: Upon restart the IE messages popped up about 5 times. They seem more vigorous now. Instead of just one at a time they come a few at a time, and more often. Any help to rid me of this problem completely is much appreciated and thanks to those who have offered help thus far.

Thanks
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Old 03-30-2007, 05:54 PM   #17
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Default Re: Internet Explorer message

It still sounds like a virus, ive never used panda AV so cant comment on it. I would run NOD32 AV instead, its the best on the market IMO. You can get it at www.eset.com. Have you ran anti spyware stuff like adaware, spysweeper, spyware doc, spybot S+D, defender etc?
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Old 03-31-2007, 04:08 PM   #18
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Default Re: Internet Explorer message

On my other computer I found that spyware doctor is in and of itself, spyware. I have run spyware as it is included in panda.
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Old 03-31-2007, 08:17 PM   #19
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Default Re: Internet Explorer message

try downloading NOD32. it has a free thrity day trial that is a full working version.
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Old 04-17-2007, 06:32 PM   #20
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Default Re: Internet Explorer message

Yeah, I'm not exactly sure what to do with NOD32 and I trust Panda too much and NOD32 not enough to turn of Panda and let NOD32 run my computer. Any help would be greatly appreciated. I'd rather do this without downloading anything, because whenever I download something for free it tends to be a mistake. Spyware Doctor, for example, is spyware.

Please help!!!
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