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Old 10-03-2004, 06:12 PM   #1
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Posts: 27
Default IE Explorer SCript Error

Whenever I log onto the internet via Wal-Mart Connect, I immediately see
an IE script error which reads:


================================================== ========
Internet Explorer Script Error
================================================== ========
An error has occurred in the script on this page.

Line: 77
Char 1
Error: Object doesn't support this property or method
Code: 0
URL: http://member.compuserve.com/new/html/live/wmnew.html

Do you want to coninue running scripts on this page?
================================================== ========

I also get licked off line after only being on for a few minutes. This started
3 days ago. My OS is WinXP Home. I have checked for spy-ware. My anti-virus software is not reporting
any viruses. I've been using Wal-Mart Connect for 3 years without any problems
from them.

Can anyone help me out?
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Old 10-06-2004, 04:40 PM   #2
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Default

Have you contacted Wal-Mart connect's customer service?
If you are using a dialer supplied by them, there may be an update on it....

...are you up to date with your win/ie updates?



-toadie

http://www.cricketscomputers.com
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Old 10-07-2004, 12:58 AM   #3
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Unhappy

No, I haven't updated IE. This is the response Wal-Mart Connect gave me:
=======================
Dear Ben,

A pleasant day to you! My name is Jhack. I would like to thank you for spending the time to write Wal-Mart Connect.

I understand you are getting "Script Error" message while on Wal-Mart Connect v6.0.

I sincerely apologize for any inconvenience you have been experiencing, Ben. I appreciate your patience and understanding while you and I work to resolve the issue.

With regard to your concern, be assured that this is not a problem on your account or system. There have been several reports from members about this issue on the day you have sent out your e-mail to us. However, Wal-Mart Connect is aware of this, and I can assure you that the problem is being worked on.

Moreover, I will further escalate the matter on your behalf to the appropriate department here in Wal-Mart Connect so that they can check it for you.

In the meantime, please consider using your external Microsoft Internet Explorer (MSIE) in browsing the Internet. Please follow these steps:

1. Click on START, select ALL PROGRAMS.
2. Click on INTERNET EXPLORER.
3. Browse the Internet.

For further assistance and for best live one on one support, you may call directly Wal-Mart Connect Customer Service representative.

Please call: 1-888-855-0942.

A Wal-Mart Connect Customer Care Consultant will walk you through with the step-by-step assistance in order to find a quick resolution to the issue. The call is free.

Again, thank you for bringing this matter to our attention. Should you have further questions or concerns, please feel free to write back. It's always a great pleasure to assist you.

Jhack C.
Wal-Mart Technical Consultant
Wal-Mart Connect

----------original message----------
From: MSG87V@wmconnect.com
To: WalMartTech@wmconnect.com

Hi,

   Every time I log into wmconnect I get this message:

================================================== ========
Internet Explorer Script Error
================================================== ========
An error has occurred in the script on this page.

Line: 77
Char 1
Error: Object doesn't support this property or method
Code: 0
URL: http://member.compuserve.com/new/html/live/wmnew.html

Do you want to coninue running scripts on this page?
================================================== =======

And then I get kicked off the internet and have to log in again.

Can you help me out on this?

Thanks,
Ben







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Date: Mon, 4 Oct 2004 08:15:37 -0400 (EDT)
From: walmarttech@wmconnect.com
Message-ID: <9816582.1096892137880.JavaMail.smapi6@smapi1op.of fice.aol.com>
Reply-To: walmarttech@wmconnect.com
To: msg87v@wmconnect.com
Subject: Re: Internet Explorer Script Error
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eMachine T1140 256MB RAM,
40GB HD, 1.1GHz Processor
WINDOWS XP Home
External USB Bytecc 80GB Hard Drive
External USB ACOM 80GB Data Hard Drive
External 2.0 USB HI-Val CD-R/RW Drive
Santa Cruz Turtle Beach Sound Card
Telex Electro-Voice Sonic-XS 2.1 Speakers
Dazzle 6 in 1 Reader
TDK Stand Alone CD-R/RW 4x Digital Copier
Fostex MR-8 Multi-Track Recorder
ZOOM RFX-300 Effects
Behringer UB-1002 Mixer
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