Re: I think it's time to take advantage of my warranty.
sounds like dell. you could try telling them the HDD is dead and your computer won't turn on, or it's smoking or something. Basically tell them something that you know will get them to service it.
Desktop: Dell Dimension E510, 2.5GB RAM, Intel P4 3.0GHZ, 250GB HDD, Windows Vista Premium. Might not be the best, but the old girl is still running good.