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Old 06-17-2007, 09:17 PM   #1
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Question I think it's time to take advantage of my warranty.

This laptop has been nothing but problems to me, as usual. The CD/DVD drive doesn't work, gives me a BSOD. The hard drive clicks at random times. It's still under warranty... but I don't know how much trouble it is to get Toshiba to service it? I heard something about a partnership they have with UPS or something and they repair Toshiba products rather than Toshiba, but I don't know where to go , and whether or not the memory stick stuck in the fri**ng memory card reader will void any warranties.

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Old 06-17-2007, 09:21 PM   #2
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Default Re: I think it's time to take advantage of my warranty.

I haven't heard anything bad about their service. I'd try calling the number in the manual if there is one, otherwise try going to their website.
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Old 06-17-2007, 09:25 PM   #3
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Default Re: I think it's time to take advantage of my warranty.

Tech support is horrible... their accents are hard to understand, they don't seem to care, blame everything on Vista, etc.
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Old 06-17-2007, 09:50 PM   #4
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Default Re: I think it's time to take advantage of my warranty.

sounds like dell. you could try telling them the HDD is dead and your computer won't turn on, or it's smoking or something. Basically tell them something that you know will get them to service it.
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Old 06-18-2007, 06:45 AM   #5
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Default Re: I think it's time to take advantage of my warranty.

But then when it gets sent in and they got it on or something they mighn't service it?
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