I always tell people to stop using pop mail like outlook period!
It is the easiest way to get the very worst virus's there are.
Tell your folks to sign up for a free yahoo mail box and get all your email and attachments scanned for free with the best viral detectors there are. Just type http://yahoo.com
and select mail right next to the logo.
Web based e-mail is the wave of the future. tell em Gary Graefen the computer tech and webmaster said so. My profession is Pc's and I have nine websites. If they don't believe you have them type my name into google.