Shaw cable here in British Columbia. I have talked to numerous people with Shaw that get pretty close or faster then the advertised speed. But I have also heard numerous people complain that lately they aren't getting the advertised speed.
I just upgraded from High Speed light. And was getting the proper speed exactly then. But now I am not.
I'm getting pretty fed up with them. Yesterday I lost all cable service for 5 hours (no TV, no internet and no phone [so no 911 either]). I have only lost a dial tone once in in over 10 years with the real phone company Telus (I switched to digital phone 5 months ago [it goes through the cable]).
And when I phoned yesterday they told me there "was nothing wrong that they can see", and said they would send someone out the next day if I'd like. I felt like saying "what do you think my heads up my ass, and I'm lying when I say I have no dial tone, no TV, and no internet".
It came back that night though.
And every other time I have phoned about an internet problem I have to spend three hours being transfered from person to person and each of them tells me to "unplug my modem for 30 seconds", and then goes over other silly things like making sure your cables are plugged in.
