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Old 03-23-2013, 04:50 PM   #1
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Default HP-Pavilion Dv7

Hello, I have an old HP-Pavilion Dv7 and the screen just went black all of a sudden... When i restart it the fan and lights come on but nothing from the screen... Please Tell me how to fix this
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Old 03-23-2013, 05:03 PM   #2
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Default Re: HP-Pavilion Dv7

Try connecting the laptop to an external display and use the hotkey on the keyboard to enable the external display. Does anything show on the screen?
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Old 03-23-2013, 05:17 PM   #3
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Default Re: HP-Pavilion Dv7

Nothing at all... Also forgot to note the Laptop makes a weird sound then beeps twice and the caps lock LED light flashes...
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Old 03-23-2013, 05:37 PM   #4
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Default Re: HP-Pavilion Dv7

I'll assume you dropped and go from there.
Power off. Then disconnect the power pack.
Flip it over and loosen the 1 or 2 screws holding the ram cover down.
Open the door.
Prying open the two keeper clips on either side of the ram card, remove the ram.
Do the same for the other card if it has more than one.
DO NOT get them mixed up.
Reseat the bottom ram card at a 45 deg angle in the socket taking care to line the notch up with the alignment pin. Push the outer edge of the card down until the keepers click in to the notches in the sides of the card.
Do the same for the top ram card.
Replace ram card door and run down the screws.
Power up the system and let us know what happened.

Since the video subsystem uses the main ram, to me, this is the most likely culprit.
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Old 03-23-2013, 05:54 PM   #5
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Default Re: HP-Pavilion Dv7

Still nothing... Still making the same noise and all lights still come on... Nothing different... Could the motherboard be blown?
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