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Old 03-14-2005, 08:40 AM   #1
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Default Hewlett packard 656c printer problems

I have a Hewlett Packard 656c printer and having problems with my usb. It will not detect it. I have downloaded my software. When i insert my usb cord to my printer it wont work. Im using Windows 98 SE. Please help!!
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Old 03-14-2005, 08:41 AM   #2
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Default Re: Hewlett packard 656c printer problems

is the printer usb 2.0?
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Old 03-14-2005, 08:45 AM   #3
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Default Re: Hewlett packard 656c printer problems

how do i check if the usb cord is a 2.0
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Old 03-14-2005, 10:33 AM   #4
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Default Re: Hewlett packard 656c printer problems

Go in your device manager and check if you have a conflict with your USB ports. If not goto HP website and download the Me drivers which will work for your printer.
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Old 03-14-2005, 01:43 PM   #5
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Default Re: Hewlett packard 656c printer problems

How can i know if there is a conflicton my usb ports?
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Old 03-14-2005, 01:53 PM   #6
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Default Re: Hewlett packard 656c printer problems

Hi,

On windows 98, you would need to install drivers to make the USB device work. In windows 2000 and up, it would automatically detect the device. But you have done that, so it can't be that.

So like Zero4Zero said, it could be a conflict.

Go to the control panel, and press the Hardware tab, then Device Manager. A conflict would probably mean the device listed there would have some kind of image, maybe a question mark.

Have you tried installing the drivers while detecting it? If not, try doing it this way.

Go to the Control panel, go to Add Hardware. Press next until it gives you more options. It should say something like 'Is the device plugged in?' so make sure it is plugged in, and press next. Then it might say it has found new hardware (unless this is only with win2k and xp)... then procede to say you have a disc to install it, and say to look for the cd, or floppy, or wherever you got the drivers from. It might then install it and everything will be fine.

If you have tried this. Are you sure it is not detecting it? Maybe it still needs setting up. Go to the Control Panel, and go to Printers. Check that it is there, and if not. You have your problem. Just say to install a new printer and then choose settings (USB for example) and the printer name. You might then be fine...

Hope all this helps...
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Old 03-14-2005, 04:29 PM   #7
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Default Re: Hewlett packard 656c printer problems

Ive had this printer for about 2 years already. Its giving me on Device manager on Other devices an exclaimation mark apollo p2500/2600. Ive tried it and nothing happenings, but i do see the pictures of 2 printers on my lower right icon where the clock is but not responding to print.
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Old 03-15-2005, 01:38 PM   #8
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Default Re: Hewlett packard 656c printer problems

I would remove both printers (leave your HP printer connected) and then reboot and let Windows find the new! device and install the right drivers. If it can't find it, use your installation CD or get an update from HP website.
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