well tried a BIOS update from the Dell website and now computer is stating "no operating system found".
I was aware of the power interruption issues but none occurred during this "flash".
Very upset at this point (daughter's laptop with school work on it). I've read about restoring the BIOS chip. Is this what I need to do next?
Thanks for the help again!
Whew...didn't drown. It seemed for some reason the computer locked up on start-up and just needed to be shutdown and powered back up. Updated BIOS and 4 other drivers Dell "recommended" successfully. Thank God!
I still get the same messages though on boot-up:
An error occurred while backing up file C:Windows\system32\ntkrnlpa.exe
This process cannot access the file because it is being used by another process (error #32)
my choices are retry & cancel retry brings me to the same place again & cancel brings me to the following:
Do you want to continue Setup without copying this file?
my choices are yes & no yes begins to do something and then the laptop will freeze on a dark gray screen (as previously mentioned I had to boot into safe mode and restore to an earlier configuration...did this twice) & no lets me use the computer as normal
note: it does seem slightly slower after installing the updated Bios and driver software...may be my imagination