Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 05-10-2004, 09:15 AM   #1
Baseband Member
 
Cheerios's Avatar
 
Join Date: Apr 2004
Posts: 79
Default Help me Out

Everytime my friend boots up his computer, there would be an error message on the desktop and his internet cannot connect up.

The error message:

"the shortcut keenvalue.ink refers to a location that is unavailable. the location could be on a harddrive on this computer, on the network or not a different computer on your home network. check to make sure that the disk is properly inserted or that you are connected to the internet or home network and then try again."

pretty long but thats what it says.

I hope that you can help my friend out and give me some experience too! thanks in advance.

i really appreciate it
__________________

Cheerios is offline   Reply With Quote
Old 05-11-2004, 11:37 AM   #2
Guru
 
Lord Kalthorn's Avatar
 
Join Date: Dec 2003
Location: Britain
Posts: 13,293
Send a message via MSN to Lord Kalthorn
Default

.Ink is a Shortcut; is there anything called that in the Startup Folder? Sounds like it is trying to find this file and it can't.
__________________

__________________
A Knight is sworn to Honour. His heart knows only Virtue. His blade defends the helpless. His might upholds the Weak. His word speaks only truth. His wrath undoes the Wicked.
Lord Kalthorn is offline   Reply With Quote
Old 05-12-2004, 08:57 PM   #3
Solid State Member
 
Join Date: Apr 2004
Posts: 9
Default

You know what, it sounds like spyware/adware to me. If he can't connect to the internet, he'll have to download the file from another computer, burn it onto a CR-ROM and then get it over onto his computer: AdAware

He should install it, then run it. Normally I would say "check for updates" but if he can't connect to the internet yet, he won't be able to.

If that doesn't pan out (because he's unable to check for updates first), then maybe he should search his computer for any files named "keenvalue.*" and get rid of them. Then see if he can connect to the internet. If still having problems, then look here:

http://search.yahoo.com/search?p=kee...t&cop=mss&tab=

Plenty of web pages come up on the above search about this parasite, and you will probably find instructions on how to get rid of it there.

Hedda Lora
HeddaLora is offline   Reply With Quote
Old 05-13-2004, 12:11 AM   #4
BSOD
 
bluto's Avatar
 
Join Date: Apr 2004
Posts: 1,542
Send a message via ICQ to bluto
Default Re: Help me Out

Quote:
Originally Posted by Cheerios
Everytime my friend boots up his computer, there would be an error message on the desktop and his internet cannot connect up.

The error message:

"the shortcut keenvalue.ink refers to a location that is unavailable. the location could be on a harddrive on this computer, on the network or not a different computer on your home network. check to make sure that the disk is properly inserted or that you are connected to the internet or home network and then try again."

pretty long but thats what it says.

I hope that you can help my friend out and give me some experience too! thanks in advance.

i really appreciate it
Is the PC usable after this ? can you open IExplorer ?
Other thoughts:Remove this task from task manager or from the
Progarms/Startup folder.It's just some kind of starup option you don't need and forgot how to say NO.
bluto is offline   Reply With Quote
Old 05-13-2004, 02:14 AM   #5
Daemon Poster
 
GeforcebOY's Avatar
 
Join Date: Feb 2004
Posts: 1,251
Default Re: Help me Out

Is he one a home network because if there is a file which is shared and it is important for the computer to run it could be that the other computer ain't turned on.
__________________
AMD FX57 - 2Gb DDR - 200Gb HDD - 512Mb X1800 XTPE - DVD Dual Layer - Creative XFi Fatality FPS - Windows Media Center 2005
3D Mark 05 : 9600
3D Mark 06 : 3800
GeforcebOY is offline   Reply With Quote
Old 05-13-2004, 07:05 PM   #6
Solid State Member
 
Join Date: Apr 2004
Posts: 9
Default

I want to reiterate that this "keenvalue" thing is a known parasite and it needs to be removed from the computer. Nothing else is going to fix it. Click on the link I posted above (the Yahoo search for "keenvalue") and there are plenty of articles about it -- I'm sure that several of them contain removal instructions.

Hedda Lora
HeddaLora is offline   Reply With Quote
Old 05-14-2004, 12:30 AM   #7
BSOD
 
bluto's Avatar
 
Join Date: Apr 2004
Posts: 1,542
Send a message via ICQ to bluto
Default Re: Help me Out

Quote:
Originally Posted by HeddaLora
I want to reiterate that this "keenvalue" thing is a known parasite and it needs to be removed from the computer. Nothing else is going to fix it. Click on the link I posted above (the Yahoo search for "keenvalue") and there are plenty of articles about it -- I'm sure that several of them contain removal instructions.

Hedda Lora
I helped my daughter solve a similar problem that tagged along with some free download !
If he doesn't have Nortons etc than send him here.It's the latest def's.
http://housecall.trendmicro.com/hous...start_corp.asp
__________________

bluto is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 09:00 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0