Originally Posted by ~Darkseeker~
I had a similar issue when plugging my macbook into my Acer monitor, turned out it was the cable at fault. If you can categorically rule out the cables and GPU, then it must be the monitor it's self.
Try plugging another input source into it. I.E. does the monitor work with a different PC?
yeah cables are ruled out as well as my graphics card
Originally Posted by thrash_273
no doubt, send it back. pretty sure they'll give you a new one. looks like the backlight of the monitor is messed up.
Well my dilemma is that my job is graphic design and I work from home. So if I send my monitor in I can't do my job. Everyday I don't have my monitor I a day I am not making money. Samsung said the warranty thing takes around 14 business days; the cost of not working far outweighs the cost of buying a new monitor.
I explained this to Samsung and they offered me the option of doing an exchange on a refurbished model. I took them up on this but when I opened the box at the UPS Store the monitor inside was all busted up, total junk.
What makes things worse is that it was very carefully wrapped and boxed up; the box also looked fine, no signs of abuse. So this tells me that the refurbished model left the Samsung facility that way. They were sending me junk and they knew it.
I obviously rejected the shipment.
I am going to talk to Samsung again on Monday and see if they can make amends.