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Old 09-25-2009, 10:36 AM   #1
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Exclamation HELP! Hard Drive Recovery Questions.

Skip the first paragraph below unless you want to know the reason I'm asking this question.

My Macbook hard drive has failed. When I try starting it up, it doesn't go past a white screen with a "no trespassing" symbol on it. I have tried using the reinstall disks but nothing happens and the disks just get stuck. The data may or may not be recoverable. The Genius Bar could not handle my case, so they recommended me to Tekserve. I went to Tekserve and they told me they would try to get the desired data off and place it onto an external hard drive. However, they said that if they got everything off that I wanted, then the charge would be something over $800. I have done some research and discovered that the price is most likely around the same (and can be more) wherever you go.

Before I shell out this amount of cash, does anyone know how data recovery works exactly?

To narrow this question down, I'm wondering specifically about two things:

(1) Why can't they just automatically get all of my data off, instead of asking me what specific data I want off?

(2) How secure is my data (can I trust that they won't be opening files, or even looking at file names that may suggest important private information?)?
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Old 09-25-2009, 12:31 PM   #2
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Default Re: HELP! Hard Drive Recovery Questions.

1) Why would they want to spend the extra time and energy to attempt to retrieve data you may not want?

2) Find out how long the company has been in the data recovery business. The longer they have been in business, the less likely it is that they are doing anything shady with the data they recover. If you're worried about file names that may be embarrassing, I'm sure they'll be professional about it.
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Old 09-25-2009, 02:54 PM   #3
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Default Re: HELP! Hard Drive Recovery Questions.

What do you have to hide?
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Old 09-25-2009, 08:27 PM   #4
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Default Re: HELP! Hard Drive Recovery Questions.

Quote:
Originally Posted by JXiPlatform View Post
What do you have to hide?
x2..

Quote:
(1) Why can't they just automatically get all of my data off, instead of asking me what specific data I want off?

Thats a question anyone/everyone asks... NOT everything on a hard drive is recoverable,thus the reason y they ask. Some people DONT want everything recovered, but only SPECIFIC files, etc, etc... So again, that is the one question they ask.

(2) How secure is my data (can I trust that they won't be opening files, or even looking at file names that may suggest important private information?)?

Sounds like u have some things to hide. If u that paranoid, than dont even bother with anyone messing with the situation...
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