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Old 06-20-2005, 08:58 AM   #1
eft
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Unhappy Hello, Can anyone help me with my computer?

I know alot about the internet, servers, websites etc... But when it comes down to tech stuff with me computer... then i am stuck..

My problem is, When i use Nero cd burner, and try and burn a dvd, It comes up as an error, and just shuts down my computer... then when i switch it on, it loads as if nothing has happend...

I have used the program many times without any problems.. but now it keeps doing this...

Has anyone got any ideas?..

I have tried re-installing it.. still not working right...
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Old 06-20-2005, 09:02 AM   #2
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Default Re: Hello, Can anyone help me with my computer?

what version of nero is it? what does the error say?
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Old 06-20-2005, 09:08 AM   #3
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Default Re: Hello, Can anyone help me with my computer?

Not 100% sure of the version think its the latest one whatever one that may be lol....

There is no error displayed, the computer just shuts down and no error comes up when i start it up again...
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Old 06-20-2005, 09:09 AM   #4
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Default Re: Hello, Can anyone help me with my computer?

version could be 1.1 infact :-\
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Old 06-20-2005, 09:11 AM   #5
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Default Re: Hello, Can anyone help me with my computer?

Quote:
Originally Posted by eft
version could be 1.1 infact :-\
Run scan disk and check for errors.
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Old 06-20-2005, 09:33 AM   #6
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Default Re: Hello, Can anyone help me with my computer?

Quote:
Originally Posted by eft
version could be 1.1 infact :-\
i don't think they had a DVD burnering part to 1.1 ,lol. can you burn anything else without your computer restarting, if not check you burner in device manager.
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Old 06-20-2005, 04:23 PM   #7
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Default Re: Hello, Can anyone help me with my computer?

yer the computer only shuts when i copy from the computer but when i copy disk to disk it is ok
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Old 06-20-2005, 04:32 PM   #8
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Default Re: Hello, Can anyone help me with my computer?

Go to control panel-administrative tools-event viewer and see what says there.
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Old 06-20-2005, 04:46 PM   #9
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Default Re: Hello, Can anyone help me with my computer?

i have checked in event viwer and it has come up with an fail
ure audit and that says

IPSec Services: IPSec Services has experienced a critical failure and has shut down with error code: The network connection was aborted by the local system.
. Stopped IPSec Services can be a potential security hazard to the machine. Please contact your machine administrator to re-start the service.
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Old 06-20-2005, 05:17 PM   #10
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What OS are you running, and what service pack...
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Old 06-20-2005, 05:23 PM   #11
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Default Re: Hello, Can anyone help me with my computer?

Just something to check not sure it it'll work, but I bet you'll try anything

open up the computer. Now you say it does it copying from hard drive to cd copier, so it seems the case it is something to do with these components.

Make sure the hard drive is on teh IDE1 channel, and the cd rom and cd copier are on IDE2 together, with the main cd drive as master, and the same with the hard drive. So all using different ribbons.

I say this, because this itself could be causing interference if you've put them on the same channel for example since of course the hard drive would work faster than the cd copier, and it could be getting confused, and splatting on the floor

So just check these and get back with how it goes
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Old 06-20-2005, 05:47 PM   #12
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Default Re: Hello, Can anyone help me with my computer?

Sorry Kage, I can't agree with that. I have been running hdd's and cd burners on the same ide for years with no conflict.
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Old 06-20-2005, 05:51 PM   #13
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Default Re: Hello, Can anyone help me with my computer?

Can you run a system restore to before the problem?
Also try start-run-type SFC /SCANNOW-enter. Notice space between the C and /. You will need the xp cd. This should repair/replace any corrupt/missing system files.
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Old 06-20-2005, 05:55 PM   #14
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Default Re: Hello, Can anyone help me with my computer?

Sorry then Per, it just occured to me suddenly, and usually the ones that do are correct

Its definetley something along those lines. How long has it been happening for? Since you got the drive? (in which case, it would be something like this for sure)
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