Did you guys not read that this is a laptop? There probably are no reset pins for the BIOS, and the battery is probably nearly impossible to get to. In any case, this problem is intriguing.
I think what's going on is the drive is bad, and you're interpreting it as a password. What is the exact error message you are getting? If it's something like "disk read error - make sure the disk is not password-protected", then you probably have a bad hard drive - or it's not installed or formatted properly.
I think what's going on is the drive is bad, and you're interpreting it as a password. What is the exact error message you are getting? If it's something like "disk read error - make sure the disk is not password-protected", then you probably have a bad hard drive - or it's not installed or formatted properly.