Re: having problems with microsoft word
Assuming this is your XP installation.
There are plenty of free scanners online, AVG free, Avast, Antivir just to name a few, I'd suggest you use one of those (disable your resident one, don't have two running at the same time) and scan your pc, there are also online scanners, Bit Defender, Panda etc.
Once you have scanned and before you reinstall office (and before you install SP3) do a system file check, it may be as simple as that.
Pop your XP cd in the rom drive, cancel auto run, Go to start > run > type in sfc /scannow (note the space between sfc and the / if it is not typed correctly it will not run) and hit OK.
It will scan your installation and repair any corrupt Windows System files.
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