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Old 10-19-2009, 07:49 PM   #1
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Default Hardrive Crashed.. now what?

Hey tech guys I am in big need of some advice from some hard drive experts here...

I have got a internal Western Digital Caviar GP 750GB SATA2 7200RPM 16MB 8.9MS Cache Hard Drive from ncix 2 year ago to build a custom rig. SKU # is 25561 (which is a bit different than the below link, but the description matches)

It has crashed on me and I want to get the data on it back..

Just a short background. The rig was build 2 years ago and has these components (just incase it helps):

Western Digital Caviar GP 750GB SATA2 7200RPM (3 year warranty)
intel core quad Q6600 LGA775
ASUS PK5-E/WIFI-AP mother board [WLAN]
620Watt Corsair power supply
4 gigs of mushkin DDR2 Ram
Antec Sonata medium tower

I run system mechanics and anti-fragmentation on it at least once a month. so this thing completely blindsided me. I noticed a week back before it happened (yesterday) that the computer screen would freeze up, all the windows images would be eched into the screen (ie if i closed the window its image would still be there on the screen while the computer had terminated the program it self) I could do a ctrl+Alt+Del and the window would pop and I could move it around and the whole screen would fill with its lagging images. I hope you get the picture. The only way to fix that was to shut the computer down via power bottom (start & quick menus were frozen and unclickable as well). yesterday the same thing appeared to be happening.. but instead of shutting down the computer I decided to wait for it for a couple of minutes to see if it corrects itself (big mistake in hindsight) and it crashed and gave me the blue screen.... after that whenever I tried to start up the computer it would first crash right after windows screen or would give me a S.M.A.R.T failure message on bios load up (or a simple hard drive failure message press F1 to load again etc).

I hope my explanations here clear the picture a bit. I did not write down the blue screen crash message but if it is needed I can try to get it. it is risky though since I don't want to kill the drive if it is damaged by trying to load it up again.

I am thinking about finding a SAFE/reputable boot software to get back some of my files but am not sure how the process entirely works (do you have to have an empty drive of similar size attached to copy the recovering stuff from start up for example?). I have tried to attach the device to another running computer but got no readings of the device in that computer.. since it is internal drive I slaved it both before and after boot but still no reading (not sure if i can buy a USB cable to attach internal hardrives to the computer, Will have to check). I can hear it clinking (not loudly) and grinding a bit after I attache it as a slave drive so it is not competently dead yet.. which gives me some hope. Infact the latest I tied to load it up I got as far as the safe mod window command (ie to load drives in safe mod) but then it crashed again.

What are my best options here guys? try a boot software to make an image? hooking it up to an existing computer then running a software to detect its contents and recover it? bring it to a shop to do the recoveries? (I am reluctant since it contains a lot of info, including my bank & personal info. but I would do so if it was the safest choice).

I REALLY really would appreciate some knowledgeable help here since I am rank armature comparability in this stuff... and I need my data back to do most of my work (which is now in a temporary halt). Any software recommendations are also appreciated.

Edit: Hopefully I posted this in the right section.. Really could use some helpful pointers here on this one guys

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Old 10-20-2009, 08:42 AM   #2
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Default Re: Hardrive Crashed.. now what?

So when you hooked the hard drive up to another computer you couldn't even see the drive? Or did it show up in my computer you just couldn't access it?

If you can see the hard drive in my computer and cannot access it I would recommend trying the Zero Assumption Recovery software: http://www.z-a-recovery.com/

Try the trial(there's a tutorial of how to use it on the website) and see if you're able to recover a few files.

I've recovered many profiles(I did have to end up purchasing it though) with this program and I use a 500gb external hard drive to store them on.

ASUS M4A79XTD EVO | 4gb DDR3 GSkill | 550W Corsair power supply | AMD Phenom II X2 550 Black Edition Callisto 3.1ghz(Unlocked 2 extra cores) | Sapphire 4870 512mb | 500gb Samsung |21.5" 1080p Hdmi Dell monitor| 21.6" Samsung monitor | RAIDMAX Tornado ATX-238WG | Windows 7 Ultimate Signature Edition
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Old 10-20-2009, 10:06 AM   #3
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Default Re: Hardrive Crashed.. now what?

Unfortunately no I didn't see anything on my computer to access. My guess is I have to try to access the drive at windows boot up... Anything good for boot recoveries?

And thanks for that link! will check it out.
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Old 10-20-2009, 10:37 AM   #4
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Default Re: Hardrive Crashed.. now what?

Originally Posted by Service View Post
Outlook Express contacts are stored in files with WAB extension. ... You can try to find and recover those files with Easy File Undelete software: well my hardrive crashed and i was wondering if anyone knew if it could be ... and no viruses showed up so i payed it no mind then later it froze again so now.

<huge space>
why is there this huge space in your post dude...? edit that out, why take half a page when your post is only a few lines...?
MY INTARDNET BEAST ■ Antec 300 ■ Q6600 B3, 2.8GHz @ 1.325v ■ MSI X48C Platinum ■ Kingwin XT-1264 ■ Visiontek HD 4870 512MB ■ 4x1GB Transcend aXeRam DDR3-1800 @ 1400MHz ■ WD Raptor (160GB) ■ Western Digital (250GB) ■ Samsung (640GB) ■ Seagate (500GB) ■ WD Caviar Green (1TB) ■ OCZ ProXStream 1kw ■ Sound Blaster X-Fi Platinum ■ JVC HA RX900 ■

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Old 10-20-2009, 06:46 PM   #5
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Default Re: Hardrive Crashed.. now what?

Based on what I described in my post do you think my drive has "head crashed"? I am looking at a ton of links right now to figure this thing out and this one jumped out at me...

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Old 10-20-2009, 09:32 PM   #6
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Default Re: Hardrive Crashed.. now what?

You may be out of luck, and a data recovery service might be your only option, but even those aren't guaranteed and can cost upwards of $250 for a single hard drive.

This is why data backup is important. =/
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Old 10-29-2009, 06:30 AM   #7
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Default Re: Hardrive Crashed.. now what?

Here's my thoughts.

There is an adapter to hook up an internal hdd as an external one. HERE

If you hooked it up as a slave in another computer (was the first drive on master or cable select because if it was cs then this drive should be cs as well) and it didn't show up then it does indicate the drive is dead.

I don't know of any software that will recover your data for you except sending it out to a data recovery service. I also think the $250 estimate is too low and it will probably be more in the $500 range - with no gurantee of data recovery.

Sorry I can't be of more help.
I think you've learned a valuable lesson in backing up your data though....

Don't take life too seriously -- no one gets out alive. Plus, who wants to arrive to the hereafter in pristine condition wearing a suit and tie?
I want to slide in sideways, worn out, used up, hair a mess, clothes tattered, & screaming, "Whooo! What a ride!"
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