Re: Hard dive errors, please help!!
Why did he want the reformat? Typically when I see this it's because the hard drive was bad/failing already.
If you have absolutely no need of any data on the drive you can try a low-level format if the manufacturer of the drive provides the tools. That'll either make this work perfectly for you, or fail miserably and confirm a bad drive. But first I'd try getting diagnostic software for the hard drive and running that.
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