When i was a intern in HS. We bought many Dells. I would say about 60% of them were crap. The most common problem was that, the mobo died, PSU, HDD. PSU and HDD were easily replaceable.
But on the other hand. Dells Customer Support wasnt too bad. They sent us a few new parts.
Also, My dad had a Dell. It was ok. It started having issues. First it was the ram. Then the HDD started making noises. Almost like a clunking noise. Then it was toast.
I personally dont like Dell. thats just my opinion though. Alot of peole dont have problems with their Dell's.
Originally Posted by Cabbs
I heard that they outsourced their customer service and had problems with that. How long ago did he buy the Alienware?
Alot of companies have out sourced. Even HP/Compaq. I dont like it. Alot of times you get someone you cant understand. Which pisses me off.