The shop close to my house? It's just MSY. I am not sure if they do refunds, I'd have to look into it. This particular msy has served me well, so I am not that worried. And yeah, I thought it would be much better.
Hmm I just checked there stock, and they now have the Plantronics Audio995 Digital Wireless Multi-Media Headset and the Razer Megalodon 7.1 Virtual Surround Sound Gaming. I know I just keep asking questions but has any of you had experience or know of these headsets? the Razer megalodon looks like it might be just a gaming headset with a jacked up price. But I have no idea. Again, thanks for everything guys. I understand if you might be losing patience with me.