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Old 02-25-2010, 07:54 PM   #1
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Join Date: Feb 2006
Posts: 37
Default External Hard Drive Woes

I have 2 external hard drives that I am having trouble with.

The first is a Western Digital Passport portable external hard drive. It is a 2.5" drive with a USB connection, no power supply. I plug it in and the light on the drive comes on but it does not appear in My Computer or Disk Management, and in Safely Remove Hardware it is only labeled as "USB device"

I have tried multiple computers (all XP), USB cables, and ports. Is there anything I can do to get the files off it or is it doomed?

I don't get any warnings or errors or anything when I plug it in. I hear the noise that occurs when you plug in stuff like thumb drives and also when you remove them. It doesn't show up in disk management and I haven't changed anything on the computers that I'm using.

The second is a Seagate that was damaged in shipping. It is out of warranty so I cracked it open. From what I can tell just looking at it, it should be in working order except that the mini-USB connector has simply popped off. I can't just plug the SATA directly to my motherboard because of how the PCB is connected.

So what I'm wondering is how I should go about getting the data off of it? If I soldered the mini-USB connector back on it would work fine, correct? I don't know how to solder and I only have a handful of friends who can, and they aren't very good at it. It's a pretty small connector, I wouldn't be comfortable doing it myself even if I bought a soldering iron and learned how. Can I take it somewhere that will do it for me?

Thanks in advance.
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