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Old 02-16-2007, 12:23 PM   #1
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Default Everytime I right-click....

Everytime I right click a file my computer locks up and shows the time-cursor, if I wait for a while drwtsn32.exe rights a log, I don't know what the problem is, here is the log if you need it.


Microsoft (R) DrWtsn32
Copyright (C) 1985-2001 Microsoft Corp. All rights reserved.



Application exception occurred:
App: C:\WINDOWS\explorer.exe (pid=212)
When: 16/02/2007 @ 13:45:17.984
Exception number: 80000007
()

*----> System Information <----*
Computer Name: LIVERPOO-07E3F4
User Name: JOHN
Terminal Session Id: 0
Number of Processors: 2
Processor Type: x86 Family 15 Model 2 Stepping 9
Windows Version: 5.1
Current Build: 2600
Service Pack: 2
Current Type: Multiprocessor Free
Registered Organization: liverpool1234
Registered Owner: liverpool1234

*----> Task List <----*
0 System Process
4 System
532 smss.exe
596 csrss.exe
628 winlogon.exe
672 services.exe
684 lsass.exe
848 Ati2evxx.exe
864 svchost.exe
920 svchost.exe
1012 InCDsrv.exe
1200 svchost.exe
1268 svchost.exe
1280 Error 0xD0000022
1664 ccSetMgr.exe
1740 ccEvtMgr.exe
1824 symlcsvc.exe
1916 Ati2evxx.exe
184 spoolsv.exe
388 SOUNDMAN.EXE
416 LVCOMSX.EXE
452 jusched.exe
344 iTunesHelper.exe
484 realsched.exe
520 ctfmon.exe
580 msmsgs.exe
1316 navapsvc.exe
1400 NPFMntor.exe
1484 svchost.exe
2276 iPodService.exe
2868 alg.exe
1288 svchost.exe
3528 HelpCtr.exe
2832 HelpSvc.exe
1548 HelpHost.exe
212 explorer.exe
3656 drwtsn32.exe

*----> Module List <----*
(0000000000ac0000 - 0000000000b0f000: C:\WINDOWS\system32\DRMClien.DLL
(0000000000ef0000 - 0000000000f1c000: C:\Program Files\WinRAR\rarext.dll
(0000000001000000 - 00000000010ff000: C:\WINDOWS\explorer.exe
(00000000013c0000 - 0000000001686000: C:\WINDOWS\system32\msi.dll
(0000000010000000 - 0000000010026000: C:\Program Files\DivX\Dr.DivX\EncodeDivXExt.dll
(0000000016200000 - 0000000016206000: C:\PROGRA~1\WINZIP\WZSHLSTB.DLL
(0000000016250000 - 000000001626b000: C:\PROGRA~1\WINZIP\wzshlex1.dll
(0000000016300000 - 0000000016314000: C:\PROGRA~1\WINZIP\WZCAB3.DLL
(0000000020000000 - 00000000202c5000: C:\WINDOWS\system32\xpsp2res.dll
(000000004b320000 - 000000004b349000: C:\WINDOWS\system32\wmidx.dll
(0000000059a10000 - 0000000059a4c000: C:\WINDOWS\system32\WMASF.DLL
(000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\UxTheme.dll
(000000005b860000 - 000000005b8b4000: C:\WINDOWS\system32\NETAPI32.dll
(000000005ba60000 - 000000005bad1000: C:\WINDOWS\system32\themeui.dll
(000000005cad0000 - 000000005caf7000: C:\WINDOWS\system32\shmedia.dll
(000000005cb70000 - 000000005cb96000: C:\WINDOWS\system32\ShimEng.dll
(000000005d090000 - 000000005d12a000: C:\WINDOWS\system32\comctl32.dll
(000000005fc10000 - 000000005fc43000: C:\WINDOWS\system32\msutb.dll
(0000000064000000 - 000000006402e000: C:\PROGRA~1\Yahoo!\Common\ymmapi.dll
(000000006a1a0000 - 000000006a1c2000: C:\Program Files\Norton AntiVirus\NavShExt.dll
(000000006f880000 - 000000006fa4a000: C:\WINDOWS\AppPatch\AcGenral.DLL
(0000000071aa0000 - 0000000071aa8000: C:\WINDOWS\system32\WS2HELP.dll
(0000000071ab0000 - 0000000071ac7000: C:\WINDOWS\system32\WS2_32.dll
(0000000071ad0000 - 0000000071ad9000: C:\WINDOWS\system32\WSOCK32.dll
(0000000071bf0000 - 0000000071c03000: C:\WINDOWS\system32\SAMLIB.dll
(0000000071d40000 - 0000000071d5c000: C:\WINDOWS\system32\actxprxy.dll
(00000000736b0000 - 00000000736b7000: C:\WINDOWS\system32\msdmo.dll
(0000000073b50000 - 0000000073b67000: C:\WINDOWS\system32\AVIFIL32.dll
(0000000074720000 - 000000007476b000: C:\WINDOWS\system32\MSCTF.dll
(0000000074ad0000 - 0000000074ad8000: C:\WINDOWS\system32\POWRPROF.dll
(0000000074af0000 - 0000000074afa000: C:\WINDOWS\system32\BatMeter.dll
(0000000074b30000 - 0000000074b76000: C:\WINDOWS\system32\webcheck.dll
(00000000754d0000 - 0000000075550000: C:\WINDOWS\system32\CRYPTUI.dll
(0000000075a70000 - 0000000075a91000: C:\WINDOWS\system32\MSVFW32.dll
(0000000075cf0000 - 0000000075d81000: C:\WINDOWS\system32\mlang.dll
(0000000075f80000 - 000000007607d000: C:\WINDOWS\system32\BROWSEUI.dll
(0000000076280000 - 00000000762a1000: C:\WINDOWS\system32\stobject.dll
(0000000076360000 - 0000000076370000: C:\WINDOWS\system32\WINSTA.dll
(0000000076380000 - 0000000076385000: C:\WINDOWS\system32\MSIMG32.dll
(0000000076400000 - 00000000765a6000: C:\WINDOWS\system32\NETSHELL.dll
(0000000076600000 - 000000007661d000: C:\WINDOWS\System32\CSCDLL.dll
(0000000076980000 - 0000000076988000: C:\WINDOWS\system32\LINKINFO.dll
(0000000076990000 - 00000000769b5000: C:\WINDOWS\system32\ntshrui.dll
(00000000769c0000 - 0000000076a73000: C:\WINDOWS\system32\USERENV.dll
(0000000076b20000 - 0000000076b31000: C:\WINDOWS\system32\ATL.DLL
(0000000076b40000 - 0000000076b6d000: C:\WINDOWS\system32\WINMM.dll
(0000000076c00000 - 0000000076c2e000: C:\WINDOWS\system32\credui.dll
(0000000076c30000 - 0000000076c5e000: C:\WINDOWS\system32\WINTRUST.dll
(0000000076c90000 - 0000000076cb8000: C:\WINDOWS\system32\IMAGEHLP.dll
(0000000076d60000 - 0000000076d79000: C:\WINDOWS\system32\iphlpapi.dll
(0000000076e80000 - 0000000076e8e000: C:\WINDOWS\system32\rtutils.dll
(0000000076f50000 - 0000000076f58000: C:\WINDOWS\system32\WTSAPI32.dll
(0000000076f60000 - 0000000076f8c000: C:\WINDOWS\system32\WLDAP32.dll
(0000000076fd0000 - 000000007704f000: C:\WINDOWS\system32\CLBCATQ.DLL
(0000000077050000 - 0000000077115000: C:\WINDOWS\system32\COMRes.dll
(0000000077120000 - 00000000771ac000: C:\WINDOWS\system32\OLEAUT32.dll
(00000000771b0000 - 0000000077256000: C:\WINDOWS\system32\WININET.dll
(0000000077260000 - 0000000077300000: C:\WINDOWS\system32\urlmon.dll
(00000000773d0000 - 00000000774d3000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
(00000000774e0000 - 000000007761d000: C:\WINDOWS\system32\ole32.dll
(0000000077760000 - 00000000778cf000: C:\WINDOWS\system32\SHDOCVW.dll
(0000000077920000 - 0000000077a13000: C:\WINDOWS\system32\SETUPAPI.dll
(0000000077a20000 - 0000000077a74000: C:\WINDOWS\System32\cscui.dll
(0000000077a80000 - 0000000077b14000: C:\WINDOWS\system32\CRYPT32.dll
(0000000077b20000 - 0000000077b32000: C:\WINDOWS\system32\MSASN1.dll
(0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\appHelp.dll
(0000000077be0000 - 0000000077bf5000: C:\WINDOWS\system32\MSACM32.dll
(0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\VERSION.dll
(0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll
(0000000077d40000 - 0000000077dd0000: C:\WINDOWS\system32\USER32.dll
(0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll
(0000000077e70000 - 0000000077f01000: C:\WINDOWS\system32\RPCRT4.dll
(0000000077f10000 - 0000000077f57000: C:\WINDOWS\system32\GDI32.dll
(0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll
(0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\system32\Secur32.dll
(000000007c340000 - 000000007c396000: C:\WINDOWS\system32\MSVCR71.dll
(000000007c3a0000 - 000000007c41b000: C:\WINDOWS\system32\MSVCP71.dll
(000000007c800000 - 000000007c8f4000: C:\WINDOWS\system32\kernel32.dll
(000000007c900000 - 000000007c9b0000: C:\WINDOWS\system32\ntdll.dll
(000000007c9c0000 - 000000007d1d5000: C:\WINDOWS\system32\SHELL32.dll
(000000007d790000 - 000000007d99a000: C:\WINDOWS\system32\wmvcore.dll

*----> State Dump for Thread Id 0x5bc <----*

eax=01320000 ebx=0007c54c ecx=00001000 edx=7c90eb94 esi=000004e0 edi=00000000
eip=7c90eb94 esp=0007c530 ebp=0007cc64 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll -
function: ntdll!KiFastSystemCallRet
Error 0x80070057
FAULT ->ntdll!KiFastSystemCallRet:
7c90eb94 c3 ret
Error 0x80070057

*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
0007cc64 7c965714 0007ce04 0007d0d8 01bd415b ntdll!KiFastSystemCallRet
0007cda4 7c9661a1 0007ce04 01bc0000 c0000005 ntdll!RtlTraceDatabaseAdd+0x1b9
0007d0dc 7c94ea5f 01bd415b fffffffe fffffffe ntdll!RtlUnhandledExceptionFilter+0xb2
0007d130 7c93783a 01bd415b 01bc0000 0007d1c4 ntdll!RtlInitializeSListHead+0x15a4f
0007d1ac 7c90eafa 00000000 0007d1e0 0007d1c4 ntdll!LdrAddRefDll+0x221
0007d4b4 00000000 10015804 00000001 0007d4f0 ntdll!KiUserExceptionDispatcher+0xe


Thanks in advance
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Old 02-16-2007, 12:24 PM   #2
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Default Re: Everytime I right-click....

the rest of it...

*----> Raw Stack Dump <----*
000000000007c530 ab e9 90 7c 64 37 86 7c - 02 00 00 00 68 c6 07 00 ...|d7.|....h...
000000000007c540 01 00 00 00 01 00 00 00 - 00 00 00 00 43 00 3a 00 ............C.:.
000000000007c550 5c 00 57 00 49 00 4e 00 - 44 00 4f 00 57 00 53 00 \.W.I.N.D.O.W.S.
000000000007c560 5c 00 73 00 79 00 73 00 - 74 00 65 00 6d 00 33 00 \.s.y.s.t.e.m.3.
000000000007c570 32 00 5c 00 64 00 72 00 - 77 00 74 00 73 00 6e 00 2.\.d.r.w.t.s.n.
000000000007c580 33 00 32 00 20 00 2d 00 - 70 00 20 00 32 00 31 00 3.2. .-.p. .2.1.
000000000007c590 32 00 20 00 2d 00 65 00 - 20 00 31 00 32 00 34 00 2. .-.e. .1.2.4.
000000000007c5a0 38 00 20 00 2d 00 67 00 - 00 00 00 00 00 00 00 00 8. .-.g.........
000000000007c5b0 2e 00 00 00 00 00 00 00 - 00 00 00 00 64 cc 07 00 ............d...
000000000007c5c0 9e 35 86 7c 05 00 00 00 - 64 cc 07 00 d0 35 86 7c .5.|....d....5.|
000000000007c5d0 f8 35 86 7c 00 00 00 00 - 00 00 00 00 04 ce 07 00 .5.|............
000000000007c5e0 44 00 00 00 00 00 00 00 - 08 38 86 7c 00 00 00 00 D........8.|....
000000000007c5f0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000007c600 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000007c610 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000007c620 00 00 00 00 d8 c0 97 7c - 00 d0 fd 7f 00 d0 fd 7f .......|........
000000000007c630 49 00 4e 00 44 00 4f 00 - 57 00 53 00 5c 00 73 00 I.N.D.O.W.S.\.s.
000000000007c640 79 00 73 00 74 00 65 00 - 6d 00 33 00 32 00 5c 00 y.s.t.e.m.3.2.\.
000000000007c650 6b 00 65 00 72 00 6e 00 - 65 00 6c 00 33 00 32 00 k.e.r.n.e.l.3.2.
000000000007c660 2e 00 64 00 6c 00 6c 00 - e0 04 00 00 50 05 00 00 ..d.l.l.....P...
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Old 02-16-2007, 01:49 PM   #3
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Default Re: Everytime I right-click....

have you ruled out all the big possibilities like viruses, spyware, etc...?
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