DVD wont burn...

Hmm.. I didn't know that. Well, I guess you learn something new every day. Question is though can it burn to regular DVD R or RWs?
 
If it won't burn either then odds are your drive is just shot. There really is not "installing" of a optical drive. Windows just sees it and goes.
 
If you got the basic package with that it burns cd but only reads dvd.
You paid over $1400.00 dollars for that thing and you're having problems with it already? Send that pos back to dell and let them either fix or replace it.
 
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