I got a Toshiba notebook. It got a DVD multidrive. It suddenly stopped working. I mean, I cant see it in the display of MY COMPUTER, nor anywhere. Though I can open and close it. I tried re-installing the DRIVES, but didnt help it. Though I can try again if that seems to be the problem.I'm not sure what could be the problem. Can someone help me? Thanks.
Its not spinning. And one more point, The DVD drive comes out totally and a screw is missing(which makes it attached inside). I repaired some other problem 2-3 months back and there might be a reason that he forgot to replace the screw of the drive. Can that be the problem?
Well, knowing that the fact you've done something and forgetting a screw or two ( I do that all the time on PCs ) could be enough maybe to make the CD/DVD drive not ready in the laptop. It may be a possibility, but it won't mean a 100% yes.