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Old 02-25-2007, 07:32 PM   #1
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Default DVD/CD drive problem

Ok, today I go to get some files off a dvd and I go into my computer and the Drive the disk is in isnt there! Both my disk drives are not in mycomputer. I turned the computer off, and made sure everything was plugged in and restart, and if I wnated to boot from them I could, but once in windows they are gone. SO than I go into device manager and see that they have a problem and this is it:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Says it could not load driver software, but my driver is on my disk that I cant read so idk what to do. Both drives say the same thing tho, and they are different brands and all. Any idea?

Thanks
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Old 02-25-2007, 07:38 PM   #2
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Default Re: DVD/CD drive problem

Reinstall drivers for both drives and your motherboard.

It could be the drivers for the drives, but it could also be the IDE controller for the motherboard.
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Old 02-25-2007, 07:51 PM   #3
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Default Re: DVD/CD drive problem

how do I do that?
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Old 02-25-2007, 07:56 PM   #4
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Default Re: DVD/CD drive problem

Find them online...

What's the model of the drives and the motherboard?
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Old 02-25-2007, 08:22 PM   #5
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Default Re: DVD/CD drive problem

I ran the update driver and it said my current drivers were the most up to date and best ones.

Drive 1-Sony CD-RW CRX216E ATA Device
Drive 2-TSSTcorp CD/DVDW SH-S182M ATA Device Samsung
Mobo-ECS NFORCE 570 Slit-A
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Old 02-25-2007, 08:30 PM   #6
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Default Re: DVD/CD drive problem

Update the chipset drivers here:
http://www.nvidia.com/object/nforce_...ntel_8.22.html

See if that helps.
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Old 02-25-2007, 11:04 PM   #7
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Default Re: DVD/CD drive problem

I'll try that. Otherwise I guess I'll have to reformat, I hope not tho, at least I have my files on a different partition.
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Old 02-26-2007, 05:13 AM   #8
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Default Re: DVD/CD drive problem

Goto device manager in safemode, delete the drives and delete the IDE controllers, and restart the pc. Windows will reinstall fresh drivers, if that doesnt work, then its a different problem
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Old 02-26-2007, 08:08 AM   #9
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Default Re: DVD/CD drive problem

Freestyler105's odea didnt work, and trying yours right now Raffaz.
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Old 02-26-2007, 08:14 AM   #10
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Default Re: DVD/CD drive problem

No probs if that doesnt work, then we can redo your upper/lower filters
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