Hi all, I'm having some big problems with my computer. I'm starting to think I've got a virus but not sure how I got it if I do. My antivirus is up to date, got firewall protection etc, but it's still doing something really weird.
If the computer has been shutdown and I turn it on, it allows me to log in and loads my profile and then just won't do anything. None of my programs start up. Antivirus program won't start (on toolbar) and it just sits there thinking and thinking. None of the icons will highlight and if I try to open something it may or may not open about 10 minutes later????? Can't open processes to see if something is not responding but it's like NOTHING is responding. If I shut the computer down manually maybe half a dozen times or more and keep trying eventually it will start up and run as normal, until I shut it down again and start all over.
When it's been working I've run my antivirus and spyware programs and nothing detected. I've also run a couple of online ones and they also detected nothing. However today when I was shutting it down to try again, a box opened which said ALCXMNTR and it had a picture of what looked like a bug with an exclamation mark beside it.
Does it sound like I have a virus or is it more likely something wrong with windows?? I'm running XP. My computers only about 6months old as well. I've searched help and can't even find if there's a program I can run (other than system restore) to see if my software IS operating correctly.
Please help. It's getting to the point where I'm too scared to shut the computer down in case it just never starts again and I lose everything.
Thanks in advance if you can help me.
Shortii.
If the computer has been shutdown and I turn it on, it allows me to log in and loads my profile and then just won't do anything. None of my programs start up. Antivirus program won't start (on toolbar) and it just sits there thinking and thinking. None of the icons will highlight and if I try to open something it may or may not open about 10 minutes later????? Can't open processes to see if something is not responding but it's like NOTHING is responding. If I shut the computer down manually maybe half a dozen times or more and keep trying eventually it will start up and run as normal, until I shut it down again and start all over.
When it's been working I've run my antivirus and spyware programs and nothing detected. I've also run a couple of online ones and they also detected nothing. However today when I was shutting it down to try again, a box opened which said ALCXMNTR and it had a picture of what looked like a bug with an exclamation mark beside it.
Does it sound like I have a virus or is it more likely something wrong with windows?? I'm running XP. My computers only about 6months old as well. I've searched help and can't even find if there's a program I can run (other than system restore) to see if my software IS operating correctly.
Please help. It's getting to the point where I'm too scared to shut the computer down in case it just never starts again and I lose everything.
Thanks in advance if you can help me.
Shortii.