Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today

Thread Tools Search this Thread Display Modes
Old 11-15-2008, 02:32 PM   #1
Beta Member
Join Date: Nov 2004
Posts: 3
Send a message via AIM to Gumby
Default Data recovery from a Western Digital

Ok here's the problem.
The computer is a Sony Vaio tower. Probably 3-4 or so years old. It's a friend's, so I'm not too sure. When turned on, bios posts, then the XP loading screen comes up, the little bar goes, and then it looks like it's going to load, but the screen goes black, then the mouse pops up, everything else is still black, and the mouse moves. Nothing happens after that. Just sits there fat dumb and unhappy.
So I take out the hard drive, it's a western digital, 250 gig, sata, and stick it in my computer. I run a virus scan, and it comes up with one, trojan and a few tracking cookies. Well I try to then just get the information I want off the drive, but since the documents are in a profile with a password, I can't access them, says access denied. Well I right click and try to get the security tab, but can't find anything. So I try to boot in safe mood. I can't, I get hung up on the MUP.SYS file.
Well I then go back and put the hard drive back into the original computer and try to boot in safe mode. Again, hung up on MUP.SYS. I try to boot normally, it goes to the login screen, but I can't move the mouse because I disconnected everything minus keyboard and monitor. I boot again this time with the mouse in, I get the black screen and nothing. So I take the mouse off, boot again, and I get back to the login screen. I try to login with the keyboard. I hit enter, it locks up. I reboot, and I get the black screen even without the mouse. I try a few more times, and still nothing.

I just need the files out of the password protected "My Documents".

Any thoughts?

O and the operating system on the messed up hard drive is XP, probably SP2. On other computer, it's XP SP 2.

Thanks in advance!

Gumby is offline   Reply With Quote
Old 11-15-2008, 02:44 PM   #2
Fully Optimized
Computer Head's Avatar
Join Date: Jun 2006
Posts: 2,841
Default Re: Data recovery from a Western Digital

On the working computer with the corrupted hard drive installed, When you right click a folder, do you get the option "Sharing and Security"?

If not, follow these steps:

1.Click Start, and then click My Computer.
2.On the Tools menu, click Folder Options, and then click the View tab.
3.In the Advanced Settings section, clear the Use simple file sharing (Recommended) check box
4.Click OK.

Once that is done, right click the folder you want to be accessible, and hit Sharing and Security, then the Security tab. Select your username in the Group or User names list and click "Allow" on Full Control, then OK out of the dialog. It should then be accessible.

A+, Network+
Official "Birthday Man" of CF.

Computer Head is offline   Reply With Quote
Old 11-15-2008, 02:49 PM   #3
Fully Optimized
cavemangrinder's Avatar
Join Date: Oct 2007
Location: USA
Posts: 1,540
Default Re: Data recovery from a Western Digital

Well if you just wanna get the documents transferred from the messed up hard drive into your hard drive, you can download a live linux cd and give that a try. Basically the linux OS will run entirely from a cd so there will be no change to your system, linux bypasses the Windows permissions and stuff like that. Once your in the desktop, you should be able to dig into the messed up drive to retrieve your documents. Have both hard drives installed so you can copy files over. I had to do this once when Windows crapped out on me.
cavemangrinder is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

All times are GMT -5. The time now is 06:25 AM.

Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0