Hi Everyone,
My cousin just called me and told me that her Acer Travelmate C300 notebook won't boot past the startup screen. It will look like its loading windows but then loop back to the acer screen then the "windows did not start successfully" screen will come up and she is given the choice to bootup in regular/safe/last known good configuration/etc.
She says that she has tried to start up the computer in each different mode and the same thing happens.
I asked her if she had done anything different before she last shutdown her computer and she said that she did update windows but it had been a couple of days earlier and she wasn't sure if after the update she allowed the computer to reboot or clicked "reboot later" and left the computer on for the next 2 days before finally shutting it down.
I don't have access to the computer and this is all I really know at this point. She has things she needs on her HDD but it doesn't seem to me that the problem is with the HDD since it boots up to that point and gives that error message. Anyone have any advice as to steps to get the computer to boot?
Thanks a lot,
Will
My cousin just called me and told me that her Acer Travelmate C300 notebook won't boot past the startup screen. It will look like its loading windows but then loop back to the acer screen then the "windows did not start successfully" screen will come up and she is given the choice to bootup in regular/safe/last known good configuration/etc.
She says that she has tried to start up the computer in each different mode and the same thing happens.
I asked her if she had done anything different before she last shutdown her computer and she said that she did update windows but it had been a couple of days earlier and she wasn't sure if after the update she allowed the computer to reboot or clicked "reboot later" and left the computer on for the next 2 days before finally shutting it down.
I don't have access to the computer and this is all I really know at this point. She has things she needs on her HDD but it doesn't seem to me that the problem is with the HDD since it boots up to that point and gives that error message. Anyone have any advice as to steps to get the computer to boot?
Thanks a lot,
Will