Re: Computer Won't Power down
It might've been an O/S problem with the 'Turn Off' feature in the O/S not working. But, the fact that the button on the actual case does not turn it off, leads more to a hardware issue. If you shut the PC down by using manual override, such as unplugging it, does it turn back on with that button, or does the button seem entirely unfunctional? My advice is to call Emachines and express to them, so that they understand, that the button on the CASE is not working to turn it off.. That is not an O/S problem.
If your somewhat experienced, go into BIOS and see if 'Soft Power Down' is disabled, or enabled.
Instructions to boot into BIOS for your computer can probally be found on BIOS, but most computers use DEL for example. (Click DEL continuously).
I do not advise you to use BIOS if your not experienced!