Re: Computer stuck in 4-bit color after format and reinstallation of windows
open up IE, and go to Windows Update.
the Update should find the display driver for his computer, and it should show the name.
You can either install the driver through windows update, or he can google it and find the drivers on the manufactures page.
Desktop -Cooler Master NV690/AMD Phenom II X4 965 BE/MSI 880G-E45 Motherboard/2 x 2GB DDR3 G.Skill Ripjaws X/Sapphire HD 5870 1GB GDDR5/CORSAIR CMPSU-550VX/Seagate 7200.12 500GB (OS), Samsung F3 1TB (Storage)/Sony DVD Burner/Windows 7 Professional 64-bit