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Old 04-03-2011, 12:20 PM   #1
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Default the computer restarted unexpectedly or encountered an unexpected error- windows vista

Hi, having problem with a vista machine. Upon start up the machine loads boots into windows (vista background) then displays the error message:

Install Windows
The computer restarted unexpectedly or encountered an unexpected error. windows installation cannot proceed. To install windows, click "OK" to restart the computer, and then restart the installation.

Even if I go into safe mode I cannot get past this.

I tried using a recovery disk, but no features work (the PC is manufactured by Fijitsu/Siemens so OEM edition of windows most likely). Start up rep, restore etc doesn't work. Only the command prompt.

Interestingly when the pc first boots up at the splash there are white verticle lines to (press f12 to enter BIOS page). Then, while the windows splash is on the lines change to blue. After this, all lines disappear and you get a nice windows vista background (looks normal). After waiting a few seconds the pc gives me the error message as described above. The lines through me... graphics card problem... seems to work fine after the boot screens... hmmm.

Clicking OK makes the screen go black with just a cursor for some seconds, then the computer restarts.

As I'm not at home with my PCB stockpiles I don't have another card to test it with...


Currently I'm torrenting a Windows Vista Install disc to try and reinstall windows. Any other suggestions.

Thanks
Thomas
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1: Q6700 @ stock 3GHz 775 6GB-DDR800 ASROCK penryn 1600SLI, 1GB ATI RAEDON 5770 ~ 3TB internal;
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3: Core i7 3.2GHz, 6GB DDR3, 512MB EN8800GT, 1TB Internal
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Old 04-03-2011, 02:06 PM   #2
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Default Re: the computer restarted unexpectedly or encountered an unexpected error- windows v

Get a new installation cd, and try to torrent windows 7 it's a LOT faster than vista
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Old 04-03-2011, 04:46 PM   #3
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Default Re: the computer restarted unexpectedly or encountered an unexpected error- windows v

I got the new installtion CD, when it came to first booting windows I got the same error. Pity I don't have a spare PCI-E card to mess around with...

P.S When I said torrent I didn't mean to steal I have a vista legit key
__________________
1: Q6700 @ stock 3GHz 775 6GB-DDR800 ASROCK penryn 1600SLI, 1GB ATI RAEDON 5770 ~ 3TB internal;
2: 3.2Ghz Phenom 9550 Black ed 4GB-DDR3, ASUS skt AM3, HD 4850 512MB
3: Core i7 3.2GHz, 6GB DDR3, 512MB EN8800GT, 1TB Internal
4: Athlon 4000+ skt 939 6600GT 3GB
5: P4 3.4GHz, 3GB-DDR, ASUS skt 775, ATI RAEDON 9550
+ all my other lovely comp parts :)
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