Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 01-30-2015, 04:57 PM   #11
Fully Optimized
 
joedaman633's Avatar
 
Join Date: Apr 2012
Location: England, Birmingham
Posts: 1,812
Default Re: Computer repair question

Right, let's address something right now...

If the problem is just the screen, or ANY hardware not related to the hard drive, then the data is quite happily still sitting there. Any IT technician with half a brain knows that to fix a screen issue you don't reinstall the operating system or delete files from the hard drive...

Will the laptop turn on when you click the power button? Does the fan come on? Any lights? If they do, then check the screen from lots of different angles, can you see any sort of image on the screen? (it will be very dark if anything) This sounds like it could be a backlight issue to me.

Can you plug the laptop into an external monitor? If the laptop display works on an external monitor then this indicates that it's a problem with the screen or screen cable. In order to get it to work on an external screen you may need to click the "Fn" button and one of the F keys (F1, F2 etc) at the top of the keyboard.
__________________

__________________
Athlon II x4 645 || 1TB 7200rpm HDD || EVGA GTX 650Ti OC || 8GB DDR3 RAM || Windows 7 Home x64

i5 4210M || 500GB Samsung EVO 850 SSD || GeForce 825M || 16GB DDR3 RAM || Windows 10 x64
joedaman633 is offline   Reply With Quote
Old 01-30-2015, 06:35 PM   #12
In Runtime
 
Join Date: Nov 2014
Location: UK
Posts: 463
Default Re: Computer repair question

Quote:
Originally Posted by joedaman633 View Post
Right, let's address something right now...

If the problem is just the screen, or ANY hardware not related to the hard drive, then the data is quite happily still sitting there. Any IT technician with half a brain knows that to fix a screen issue you don't reinstall the operating system or delete files from the hard drive...

Will the laptop turn on when you click the power button? Does the fan come on? Any lights? If they do, then check the screen from lots of different angles, can you see any sort of image on the screen? (it will be very dark if anything) This sounds like it could be a backlight issue to me.

Can you plug the laptop into an external monitor? If the laptop display works on an external monitor then this indicates that it's a problem with the screen or screen cable. In order to get it to work on an external screen you may need to click the "Fn" button and one of the F keys (F1, F2 etc) at the top of the keyboard.
Good luck with asking that question. Why do you think it's the screen. I will agree that if it is the screen then plugging an external monitor in will allow the OP to back his files up. But it would seem that he hasn't been backing his personal files up and, from what the OP has said, he wouldn't know how to anyway. It certainly doesn't sound like a screen issue to me to be honest but then diagnosing anything over the internet is at best hit and miss.
__________________

pete.i is offline   Reply With Quote
Old 01-30-2015, 07:18 PM   #13
Fully Optimized
 
joedaman633's Avatar
 
Join Date: Apr 2012
Location: England, Birmingham
Posts: 1,812
Default Re: Computer repair question

If the screen suddenly went really bright it could indcate some sort of failure in the backlight circuitry, worth a punt. I've seen failures like it before.

What do you think the issue is?
__________________
Athlon II x4 645 || 1TB 7200rpm HDD || EVGA GTX 650Ti OC || 8GB DDR3 RAM || Windows 7 Home x64

i5 4210M || 500GB Samsung EVO 850 SSD || GeForce 825M || 16GB DDR3 RAM || Windows 10 x64
joedaman633 is offline   Reply With Quote
Old 01-30-2015, 08:18 PM   #14
In Runtime
 
Join Date: Nov 2014
Location: UK
Posts: 463
Default Re: Computer repair question

Quote:
Originally Posted by joedaman633 View Post
If the screen suddenly went really bright it could indcate some sort of failure in the backlight circuitry, worth a punt. I've seen failures like it before.

What do you think the issue is?
Dunno to be honest. It could be any number of things. I"m not saying your wrong but I don't think the OP would be able to do any of those things from what he has said. I think it will have to go to a tech and if it is the hard drive then the OP will, more than likely, lose his files. That's why I was banging on about backing up.
__________________

pete.i is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 05:24 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0