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Old 02-16-2006, 06:06 AM   #1
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Thumbs down Computer Randomly shuts down

Hi,

I have had my computer for a few months now, and recently it has been shutting down very randomly, with no message at all. Sometimes open programs will flicker a little, and then they will all close and the computer shuts down. I have a Celeron 2.6g processor, 256mb memory, MSI VIA Motherboard, and I'm running Windows XP Home SP 2. I also have AVG, Spybot and Zonealarm running, but I havn't detected anything. Please tell me if you need any more information.

Nick
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Old 02-16-2006, 06:17 AM   #2
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Default Re: Computer Randomly shuts down

Try panda online scan - google it, that should detect everything, check your running processes and post a hijackthis log please.
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Old 02-16-2006, 08:30 AM   #3
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Default Re: Computer Randomly shuts down

i had a laptop like that it is some setting in the bios, that when ever it just barely freeze's up (like you probally wouldnt notice on a regular machine) it shuts down... why there is this feature i have no clue...
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Old 02-16-2006, 08:38 AM   #4
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Default Re: Computer Randomly shuts down

It might be overheating..
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Old 02-16-2006, 08:46 AM   #5
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Default Re: Computer Randomly shuts down

what graphics card are u using?
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Old 02-16-2006, 09:00 AM   #6
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Default Re: Computer Randomly shuts down

Check your temps to make sure it's not overheating.
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Old 02-16-2006, 09:33 AM   #7
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Default Re: Computer Randomly shuts down

If that computer came prebuild, there will only be one fan, on the CPU, add another in if you can. If you cant get another case.
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Old 02-16-2006, 01:19 PM   #8
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Default Re: Computer Randomly shuts down

Does it say "Windows is shutting down..." or does it just "poof- power off"?
If it's going through the process of shutting down (1st option) it is more than likely something in the BIOS telling it to shut down, or there is a power button on the keyboard that keeps getting hit or stuck (my computer shuts down everytime my 7 year old is playing Disney- she don't realize when hitting buttons, she hits the power button on the keyboard-lol) Overheating can also cause this.
If it just powers off, then we have bigger problems.
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Old 02-17-2006, 02:45 AM   #9
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Default Re: Computer Randomly shuts down

Thanks for the replys.

I was typing this reply a few minutes ago, then bang, Firefox shutdown, CPUCool gave the message it gives when you exit normally, then my computer just shutdown. It gives no messages at all, but after that it shuts down normally(The blue XP screen, Windows is logging off or whatever)

I currently am only using the 64mb graphics card that came with the computer, and I havn't opened the case yet so I assume it only has one fan.
CPUCool gave these temperatures (Degrees Celsius)

Temp1 = 24.0
Temp2 = 35.0
Temp3 = 41.5
Temp Sens 0 = 36.0
Temp Sens 1 = 38.0

Here is my Hijack This log:
--------------------------

Logfile of HijackThis v1.99.1
Scan saved at 6:19:53 PM, on 18/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\CPUCooL\CooLSrv.exe
C:\Program Files\Borland\InterBase\bin\ibguard.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Borland\InterBase\bin\ibserver.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\CPUCooL\CPUCooL.exe
C:\PROGRA~1\ULTIMA~1\uzip.exe
C:\DOCUME~1\NICK\LOCALS~1\TEMP\UZ_3628\HIJACKTHIS. EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.ninemsn.com.au
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Zone Labs Security.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.ninemsn.com.au
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: CPUCooLServer Service (CPUCooLServer) - Unknown owner - C:\Program Files\CPUCooL\CooLSrv.exe
O23 - Service: InterBase Guardian (InterBaseGuardian) - Borland Software Corporation - C:\Program Files\Borland\InterBase\bin\ibguard.exe
O23 - Service: InterBase Server (InterBaseServer) - Borland Software Corporation - C:\Program Files\Borland\InterBase\bin\ibserver.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

I couldn't get that Panda thing working, it would get like 8% done then stop
Please tell me if you need anything else
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Old 02-17-2006, 11:55 PM   #10
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Default Re: Computer Randomly shuts down

Quote:
Originally Posted by recon 16
i had a laptop like that it is some setting in the bios, that when ever it just barely freeze's up (like you probally wouldnt notice on a regular machine) it shuts down... why there is this feature i have no clue...
I noticed that in 'Standard CMOS Settings' or something like that it had an option that said 'Halt On: All Errors'.
Other options were 'Halt on: No Errors', 'Halt on All Errors except keyboard' etc.

Could this be the problem? I hope so, at least it's easy to fix.
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