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Old 06-14-2004, 05:14 PM   #1
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Default computer problem need help ASAP

Hi! My computer's Hp cd-writer's tray is keep going in and out uncontrollably. I donít know what happen. I called the computer support center, and they told me to reinstall my CD writer software and I try that. But it did not work. Please help.
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Old 06-14-2004, 06:22 PM   #2
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Default Re: computer problem need help ASAP

maybe your open/close button is stuck.
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Old 06-14-2004, 10:37 PM   #3
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Default Re: computer problem need help ASAP

Some virus cause that to happen -try a viral scan
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Old 06-14-2004, 10:45 PM   #4
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Default Re: computer problem need help ASAP

Quote:
Originally Posted by alpitt123
Hi! My computer's Hp cd-writer's tray is keep going in and out uncontrollably. I don’t know what happen. I called the computer support center, and they told me to reinstall my CD writer software and I try that. But it did not work. Please help.
Get a new one,HP is the best for standing behind there products.And please report any results in this thread ASAP.
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Old 06-15-2004, 05:41 PM   #5
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Yeah; could be a Virus of the Buttons Stuck down or its just broken. If its got a warrenty still just take it back or get someone to replace it; thats what the warrenty is for.
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