Not sure if I'm posting this under the correct topic or not, but I'm hoping someone might help me on a prolonged issue I've been having with my desktop at home:
It's a prebuilt Gateway that I bought from BB a couple years ago (specs include 8GB RAM, 750W power supply, ATI Radeon HD57-- series graphics card...all I can remember from the top of my head). The power supply and graphics card were personally installed after purchase.
The problem I've been having is that I will start my computer, sign in to the user, and I'll either start a game or be browsing the internet and the computer will just crash (it's like the tower shuts itself off instantly...it's happened even when the computer is idling). This problem happens just minutes after startup. I'm wondering if this sounds like a bad power supply unit or if anyone thinks it could be something else?
Had it into Geek Squad, they knew nothing and couldn't figure it out....brought it into local community college class that works on computers and they removed two viruses that they found on it, but that still hasn't fixed the issue. If anyone has any suggestions, please include details on how I may go about resolving the issue.
Thanks,
MNgamer
It's a prebuilt Gateway that I bought from BB a couple years ago (specs include 8GB RAM, 750W power supply, ATI Radeon HD57-- series graphics card...all I can remember from the top of my head). The power supply and graphics card were personally installed after purchase.
The problem I've been having is that I will start my computer, sign in to the user, and I'll either start a game or be browsing the internet and the computer will just crash (it's like the tower shuts itself off instantly...it's happened even when the computer is idling). This problem happens just minutes after startup. I'm wondering if this sounds like a bad power supply unit or if anyone thinks it could be something else?
Had it into Geek Squad, they knew nothing and couldn't figure it out....brought it into local community college class that works on computers and they removed two viruses that they found on it, but that still hasn't fixed the issue. If anyone has any suggestions, please include details on how I may go about resolving the issue.
Thanks,
MNgamer