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Old 06-03-2013, 04:53 PM   #1
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Exclamation CD drive not working

Hi i have a problem using my CD drive a (tsstcorp cddvdw ts-l633a) on my laptop . it doesnt read/burn CD/DVD's .I used microsoft support and google about fixing my registry and did everything they were suggesting but still it doesnt work.
Laptop specs : Windows vista home premium SP2 32 bit
dual core 2.10Ghz 4gb ram


plz help
Thanks in advance
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Old 06-05-2013, 07:04 PM   #2
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What does it do when you insert a disc and close the drawer? Does it spin up?
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Old 06-05-2013, 08:35 PM   #3
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Default Re: CD drive not working

Is it showing up in the device manager?
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Old 06-06-2013, 11:47 AM   #4
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What does it do when you insert a disc and close the drawer? Does it spin up?
it does spin but it doenst read it

---------- Post added at 06:47 PM ---------- Previous post was at 06:46 PM ----------

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Is it showing up in the device manager?
yes it does i tryed to download new drivers no luck
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Old 06-06-2013, 11:55 AM   #5
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Default Re: CD drive not working

Has it ever worked? Have you tried multiple CDs/DVDs? Is it a DVD drive or just CD drive?
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Old 06-06-2013, 12:44 PM   #6
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Has it ever worked? Have you tried multiple CDs/DVDs? Is it a DVD drive or just CD drive?
Yes it was working in the past while i had vista also installed and i tryed different CD's dvd's as well .It just sometime suddenly it stoped reading but it makes sounds like its spining
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Old 06-07-2013, 09:22 AM   #7
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Could be the laser is bad? You could uninstall the drivers, unplug it from the mobo ( plug it back in ), then install the drivers again. Just troubleshooting ideas
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Old 06-11-2013, 06:28 PM   #8
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Default Re: CD drive not working

You might also want to open up the CD tray and blow out the inside of the drive with canned air. Could just be dirty...
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Old 06-11-2013, 07:55 PM   #9
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Default Re: CD drive not working

Ok let's take it from the top. What laptop is it? Brand and model please. Hard to seriously trouble shoot a problem if you don't know what it's plugged in to.
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Old 06-12-2013, 07:50 PM   #10
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Ok let's take it from the top. What laptop is it? Brand and model please. Hard to seriously trouble shoot a problem if you don't know what it's plugged in to.
its an acer aspire 7730ZG running windows vista
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