Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 09-01-2005, 02:37 AM   #1
Beta Member
 
Join Date: Sep 2005
Posts: 2
Angry Can't install programs or run windows update

I just got a new laptop and the stupid thing will not allow me to install any software or run windows update. It won't download the ActiveX to run windows updater. I went through the install process to put Norton AV but after it was done there was nothing installed on the computer! I am tired of searching MS Knowledge base and every other forum I can find, somebody please help before this thing gets launched out the window!
__________________

hessnerlj is offline   Reply With Quote
Old 09-01-2005, 03:23 AM   #2
Fully Optimized
 
Dishdog's Avatar
 
Join Date: Feb 2005
Posts: 2,801
Default Re: Can't install programs or run windows update

what windows do you have?
__________________

__________________
CPU-Intel Pentium 4 630 3.0Ghz / 2MB Cache ~~OS Windows XP SP2
MOBO-Gigabyte 8I915P Duo Pro Intel Socket 775 (PCI-E)~~HDD-Western Digital 160GB(SATA)
PSU-Aspire 500W ATX~~RAM-1GB PC3200 DDR SDRAM (512x2 Dual Channel)
GPU-MSI GeForce 6600 GT(PCI Express)~~Monitor Viewsonic VA902B 19" 8ms~~ ATI TV Wonder Pro (TV Tuner)
~~Still to come~~: eVGA e-GeForce 7800 GT
Dishdog is offline   Reply With Quote
Old 09-01-2005, 04:17 AM   #3
Fully Optimized
 
Join Date: May 2005
Posts: 1,690
Default Re: Can't install programs or run windows update

Check your user log in and make sure that you signed in as an adminastrator.

start > control panel > user accounts

then try this:
start > control panel > Internet options > security tab .....highlight each icon and then select the default setting tab for each icon and click on apply then ok.

you should be able to get to windows update and allow the authorization process to check your laptop.

***note*** being a new computer you will have to activate windows to get the updates now.
lurkswithin is offline   Reply With Quote
Old 09-01-2005, 12:24 PM   #4
Fully Optimized
 
Dishdog's Avatar
 
Join Date: Feb 2005
Posts: 2,801
Default Re: Can't install programs or run windows update

Quote:
***note*** being a new computer you will have to activate windows to get the updates now.
thats not true. i get windows updates and my windows isn't activated.
__________________
CPU-Intel Pentium 4 630 3.0Ghz / 2MB Cache ~~OS Windows XP SP2
MOBO-Gigabyte 8I915P Duo Pro Intel Socket 775 (PCI-E)~~HDD-Western Digital 160GB(SATA)
PSU-Aspire 500W ATX~~RAM-1GB PC3200 DDR SDRAM (512x2 Dual Channel)
GPU-MSI GeForce 6600 GT(PCI Express)~~Monitor Viewsonic VA902B 19" 8ms~~ ATI TV Wonder Pro (TV Tuner)
~~Still to come~~: eVGA e-GeForce 7800 GT
Dishdog is offline   Reply With Quote
Old 09-01-2005, 12:25 PM   #5
Daemon Poster
 
rdcmmnst's Avatar
 
Join Date: Jun 2005
Posts: 914
Default Re: Can't install programs or run windows update

hm...are you sure yours is 100% legal and/or not the corparate edition?
__________________
-Red Communist- what you don't know probably will hurt you!
rdcmmnst is offline   Reply With Quote
Old 09-02-2005, 11:37 PM   #6
Beta Member
 
Join Date: Sep 2005
Posts: 2
Default Re: Can't install programs or run windows update

OK, sorry for the incomplete post before. It is Windows XP Pro. I fixed some of the problems by following a MS Knowledge Base article that had me re-register about 6 .dll files relating to the Cryptographic Service. Now I am able to install programs and get the ActiveX to work. It still won't complete the updates but at least now I get to the the window where you choose "express install" or "custom install". It doesn't matter which one I choose it hangs for a minute and then goes to an error screen. It is also unable to verify any software I try to install, even MS stuff. SO I always get the "Are you sure you want to install this?" Whatever it is, is definitely off the beaten path because I have never had to register .dlls before so I am sure the rest of the fix is something equally obscure.

I did activate and register XP but I had to do it by phone because it couldn't find the activation server even though I was able to surf the internet.
__________________

hessnerlj is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 08:40 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0