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Old 05-28-2011, 10:51 AM   #1
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Join Date: Apr 2011
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Default Can't Install Printer Drivers

Ok, so I've had an Epson Stylus NX415 installed for about a year now, have used it lightly, but never had any trouble with it.

Recently, when I tried to print a Works Spreadsheet, I got the following message:

http://img97.imageshack.us/img97/9765/print3v.jpg

So I tried updating the driver, but it told me I had the latest version.

However, when I plug in my printer, I get the "Found New Hardware" dialog. I never got that before.

When I click on Find and Install Driver, this is what inevitably happens:



I've tried downloading the appropriate driver files from the website, but get the same result.

I've even used Revo Uninstaller Pro to get rid of any epson stuff in my computer and then put the original software disk in, but still get these messages.

Can you guys give me any suggestions?

Thanks a lot for all of your help!
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Old 05-28-2011, 09:59 PM   #2
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Default Re: Can't Install Printer Drivers

see if there a fix for this on the Windows web site. if not, there may be something wrong with the printer itself.
can you get you hands on an other printer to test?
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Old 05-29-2011, 06:39 AM   #3
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Default Re: Can't Install Printer Drivers

remove the printer and printer software and reinstall with new driver.
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Old 05-30-2011, 10:20 AM   #4
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Default Re: Can't Install Printer Drivers

Good news, I fixed it.

Believe it or not, I wasn't even able to install a new driver.

I finally figured out what was causing it. There is a service in Windows called "print spooler." Well, when this service is not running, you can't print....you can't even install a driver!

I finally fixed it using the instructions on this site: [quick Fix] Print Spooler Service is not running

However, if you Google search, there are lot of different fixes for this problem, and different ones work depending on your situation. In my case, it seems like the service doesn't stay on automatic permanently, though, so I may have to do more investigating.

Anyway, I hope this helps anyone who has this same problem.
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Old 06-03-2011, 03:15 PM   #5
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Default Re: Can't Install Printer Drivers

Lmao DUH hehehe
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