Alieware's laptop support is AWFUL, ask people whjo have bought a laptop from them. Second, their prices are outrageous. I built my own pc an it came to 800$ less then what they were charging. The only thing that is good to buy from Alienware is the ALX, IF YOU DON'T KNOW WHAT YOUR ARE DOING BUT KNOW YOU NEED THAT TYPE OF COMPUTER. You can build SLI for cheaper if you know what you are doing. So bascilly, Alienware is not great, just a showy case.