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Old 03-13-2014, 08:18 PM   #1
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Default Bsod

Hi there, I am new at this forum and I am looking for a little help.

The story is about getting a BSOD randomly. Initially, my system had 4GB Kingston. I have my system for almost 3 years now and never had a BSOD. Then I wanted to upgrade my RAMs from 4GB to 8GB so I bought 2 kits of G.Skill RAM@1600mhz (from a 2nd hand). I started to get these BSOD. So automatically I suspected a faulty RAM. I bought now a new kit of Kingston (2x4GB) and here I am surprised to get a BSOD again.

Is there someone who knows how to read a BSOD file to tell me what causes theses BSOD?
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Old 03-13-2014, 08:26 PM   #2
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Default Re: Bsod

here are the bug check codes in order of recent BSOD
0x0000000a
0x0000003b (6 times
0x00000050 (2 times)

If someone needs any further information, I will post them.

---------- Post added at 07:26 PM ---------- Previous post was at 07:24 PM ----------

the first 0x00000050 bug check code is caused by the driver dxgkrnl.sys and all the others are caused by win32k.sys.
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Old 03-13-2014, 08:36 PM   #3
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Default Re: Bsod

I've joined this screenshot
View image: 2014 03 13 203345
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Old 03-13-2014, 08:36 PM   #4
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Old 03-17-2014, 11:01 PM   #6
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Default Re: Bsod

Hi, thank you for these details.
I wanna update this by saying that i've just reinstalled windows 7 by formating the hard drive too.
installed all the necessary drivers (graphic etc...) and I was surprised to see this freaking BSOD again woww !!
Can anyone please help me to determine what causes this bsod? I am really lost.
the bug check code is again, 0x0000003b and the string is SYSYEM_SERVICE_EXCEPTION. Caused by win32k.sys. File description: Multi-User Win32 Driver.

HELP
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Old 03-17-2014, 11:26 PM   #7
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Default Re: Bsod

What particular driver does it happen to?

Stop error code 0x0000003B (SYSTEM_SERVICE_EXCEPTION) on a computer that is running Windows 7 or Windows Server 2008 R2 when you use some IEEE 1394 devices
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Old 03-18-2014, 12:31 AM   #8
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Default Re: Bsod

I can't tell which driver
but... here is a screen shot of my 1st BSOD after fresh windows install... I open dmp files with BlueScreenView-x64. You can see a list of files when i select the only BSOD I get.

View image: bsod1
View image: bsod2
View image: bsod3
View image: bsod4
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Old 03-18-2014, 12:40 AM   #9
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Default Re: Bsod

And... for what I can say that I probably did wrong is... I started to install the drivers of the graphic card, network.. and some other.. before installing the chipset drivers first.. maybe it's bad a idea...

but still it won't explain the bsods before I decided to format my pc.
hmmm...
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