Originally Posted by rohan23
If his browser won't connect, it won't display anything.
Tools>Internet Options>Advanced>Reset Internet Explorer Settings>Click Reset Button
The reset button should be on the bottom.
If it is a port issue then the link I gave will work. As for resetting his Internet Expolorer settings, he said it won't work in any browser not just IE.
HTTP addresses go through port 80
HTTPS addresses go through 443
So if port 80 is being blocked by something then it could give him his problem. And AIM doesn't work on port 80 so therefore it would work if this were the case.