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Old 05-21-2008, 06:56 AM   #1
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Thumbs down Brand new printer printing dash marks down the page

Hi-- I have a new HP Color Laserjet CP1215 with new ink and everything and whenever I print documents or anything, there are just these vertical dash marks through the whole page, any ideas?

Thanks
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Old 05-21-2008, 07:03 AM   #2
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Default Re: Brand new printer printing dash marks down the page

Some printers have an option to clean the print heads or something. Try clicking on that in your printer gui...
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Old 05-21-2008, 08:01 AM   #3
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Default Re: Brand new printer printing dash marks down the page

Don't have that... shoot
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Old 05-21-2008, 04:33 PM   #4
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Default Re: Brand new printer printing dash marks down the page

Jackson,

Go ahead and open up the printer bay door that gives you access to the ink cartridges.

1. Take the ink cartridges out and clean the heads, then stick then back in.

2. Find the "roller" that actually rolls the paper out onto the tray while its printing. Clean those with some cotton swabs and rubbing alcohol.

3. Look *BEHIND* the rollers and you should be able to find a second set that are hidden deep in the printer itself. Again, they guide the paper through the printer. See if you can clean those, too.


The streaks sound like there's dirt or ink on these rollers and they're being transferred to your paper everytime you print.

Try printing a full sheet of paper with nothing on it (no text/pics). It still happens, right?
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Old 05-21-2008, 05:16 PM   #5
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Default Re: Brand new printer printing dash marks down the page

Are the marks evenly spaced out, in a reapeating pattern or not?
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